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- Tasks: Assist in managing operations and oversee care staff to ensure high-quality support.
- Company: Kingsley Specialist Services is a leading provider of person-centred care for adults with learning disabilities.
- Benefits: Enjoy competitive pay, comprehensive training, career development, and discounts through the Blue Light Card Scheme.
- Why this job: Join a passionate team dedicated to making a positive impact on residents' lives in a supportive environment.
- Qualifications: Previous Deputy Home Manager experience and a good understanding of CQC standards are essential.
- Other info: This role offers a chance to grow within a B Corp certified organisation committed to responsible care.
About the role
As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present.
Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident\’s care plan and daily records are kept up to date, and foster effective communication with the residents\’ families and other organisations.
provides support for people with learning disabilities and complex needs, including those who would benefit from living in a more peaceful setting.
We successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion. This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual.
We endeavour to understand what the person is communicating and respond in a proactive way to meet their needs, as well as offering an alternative behaviour, thereby reducing the likelihood of behaviours of concern or distress. You will be role modelling this approach and supporting staff to apply PBS in all they do.
Reports to: Home Manager
Key duties and responsibilities
Skills and attributes
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Deputy Manager - Specialist Services employer: Kingsley Healthcare Group
Contact Detail:
Kingsley Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Specialist Services
✨Tip Number 1
Familiarise yourself with the Positive Behaviour Support (PBS) model of care, as it's central to the role. Understanding how to apply PBS principles will not only help you in interviews but also demonstrate your commitment to person-centred care.
✨Tip Number 2
Network with current or former employees of Kingsley Specialist Services. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your leadership skills and ability to manage care staff effectively. Highlighting your past successes in similar roles will make you stand out.
✨Tip Number 4
Research the latest CQC standards and regulations relevant to care homes. Being knowledgeable about these will show your dedication to maintaining high-quality care and compliance, which is crucial for the Deputy Manager position.
We think you need these skills to ace Deputy Manager - Specialist Services
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy Manager at Kingsley Specialist Services. Tailor your application to highlight relevant experience and skills that align with their person-centred care approach.
Craft a Compelling CV: Your CV should clearly outline your previous experience in care management, particularly any roles as a Deputy Home Manager. Emphasise your ability to lead teams, manage care plans, and engage with residents and families.
Write a Strong Cover Letter: In your cover letter, express your passion for delivering exceptional care and your commitment to the values of Kingsley Specialist Services. Use specific examples from your past experiences to demonstrate how you embody these values.
Highlight Relevant Skills: Make sure to mention your knowledge of CQC standards, safeguarding procedures, and your ability to foster effective communication. These skills are crucial for the role and should be evident in both your CV and cover letter.
How to prepare for a job interview at Kingsley Healthcare Group
✨Understand the Company Values
Before your interview, take some time to research Kingsley Specialist Services and their commitment to person-centred care. Familiarise yourself with their values, especially around positive behaviour support (PBS), as this will show your genuine interest in their approach and help you align your answers with their ethos.
✨Prepare for Scenario-Based Questions
As a Deputy Manager, you'll likely face scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think of examples from your past experience where you've successfully managed staff or resolved conflicts, and be ready to discuss how you applied person-centred care in those situations.
✨Showcase Your Leadership Skills
Highlight your previous experience in leading and supervising care staff. Be prepared to discuss how you motivate your team, conduct appraisals, and ensure high-quality care. Providing specific examples of how you've trained or mentored staff will demonstrate your capability to take on the Deputy Manager role effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the training and development opportunities available for staff, or how they measure resident satisfaction. This not only shows your enthusiasm for the role but also your commitment to continuous improvement in care services.
