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- Tasks: Enhance resident satisfaction and build relationships with families through effective communication.
- Company: A dedicated care home provider focused on making a meaningful difference.
- Benefits: Supportive work environment with opportunities for career progression.
- Why this job: Join a passionate team and positively impact people's lives every day.
- Qualifications: Experience in customer service or sales within healthcare is preferred.
- Other info: Dynamic role with a focus on admissions and resident engagement.
The predicted salary is between 28800 - 43200 £ per year.
A care home provider is seeking a Customer Relations Manager in Hersham to enhance resident satisfaction and foster relationships with families. The role includes coordinating admissions and tours while overseeing resident engagement through effective communication strategies.
Ideal candidates should have experience in customer service or sales within healthcare. A supportive work environment and opportunities for career progression are offered. Join a dedicated team making a meaningful difference in people's lives.
Care Home Relations Manager – Admissions & Outreach employer: Kingsley Healthcare Group
Contact Detail:
Kingsley Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Relations Manager – Admissions & Outreach
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in care homes. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show your passion for resident engagement! When you get the chance to meet potential employers, share your ideas on how to enhance resident satisfaction. It’ll show them you’re not just another candidate.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and admissions. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Care Home Relations Manager – Admissions & Outreach
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for enhancing resident satisfaction shine through. We want to see how you can make a meaningful difference in people's lives, so share any relevant experiences that highlight your commitment to care.
Tailor Your Experience: Make sure to tailor your application to highlight your customer service or sales experience within healthcare. We’re looking for candidates who understand the unique challenges of this sector, so don’t be shy about showcasing your skills!
Effective Communication is Key: Since the role involves overseeing resident engagement, emphasise your communication strategies in your application. We love seeing examples of how you've successfully connected with families and residents in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kingsley Healthcare Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Home Relations Manager. Familiarise yourself with the key responsibilities like coordinating admissions and enhancing resident satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight your background in customer service or sales within healthcare during the interview. Prepare specific examples of how you've successfully engaged with clients or families in the past. This will demonstrate your ability to foster relationships and enhance resident satisfaction.
✨Communicate Effectively
Since effective communication is crucial for this role, practice articulating your thoughts clearly. You might want to role-play common scenarios, like conducting a tour or addressing family concerns, to showcase your communication skills and approachability.
✨Ask Insightful Questions
Prepare thoughtful questions about the care home’s approach to resident engagement and family relations. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to shine as someone who’s proactive and invested in making a difference.
