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- Tasks: Assist in managing care home operations and oversee care staff to ensure high-quality service.
- Company: Kingsley Healthcare is a family-run care home group dedicated to making a meaningful difference in lives.
- Benefits: Enjoy a comprehensive induction, career development, and discounts through the Blue Light Card Scheme.
- Why this job: Join a values-driven organisation recognised for its commitment to quality and employee wellbeing.
- Qualifications: Previous Deputy Home Manager experience and knowledge of CQC standards are essential.
- Other info: Work in a beautiful Edwardian building with a supportive team focused on exceptional care.
The predicted salary is between 28000 - 42000 £ per year.
About The Company
At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people's lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024, we were honoured to be named Health Investor's Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.
For eight consecutive years, we've been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed's Better Work Awards 2023).
If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we'd love to hear from you.
About The Role
As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present. Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations.
Reports to: Home Manager
Skills and attributes
- Previous Deputy Home Manager experience.
- The ability to engage with the service users to understand their needs in order to provide excellent services of care.
- Good working knowledge of CQC standards.
- The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
- Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Location
Set in countryside just outside Norwich, Brooke House offers residential and dementia care in an elegant Edwardian building, formerly home to the Mackintosh family, of Quality Street fame. Residents love the beautiful decor, period features and stunning garden.
Brooke Gardens, Brooke, Norwich NR15 1JH
Your right to work in the UK
In accordance with the Asylum and Immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
Contact Detail:
Kingsley Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Deputy Manager
✨Tip Number 1
Familiarise yourself with Kingsley Healthcare's values and mission. Understanding their commitment to quality care and employee wellbeing will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Network with current or former employees of Kingsley Healthcare. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions with the hiring team.
✨Tip Number 3
Prepare specific examples from your previous experience as a Deputy Home Manager that demonstrate your ability to lead teams and improve care standards. Tailoring your anecdotes to reflect the values of compassion and integrity will resonate well with the interviewers.
✨Tip Number 4
Stay updated on CQC standards and recent developments in the care sector. Being knowledgeable about these topics will not only show your commitment to high-quality care but also position you as a proactive candidate who is ready to contribute from day one.
We think you need these skills to ace Care Home Deputy Manager
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Kingsley Healthcare's values and mission. Highlight your alignment with their people-first approach and commitment to quality care in your application.
Tailor Your CV: Make sure your CV reflects your previous experience as a Deputy Home Manager or similar roles. Emphasise your skills in managing care staff, understanding CQC standards, and building relationships with residents and families.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional care. Use specific examples from your past experiences to demonstrate how you can contribute to the team at Kingsley Healthcare.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Kingsley Healthcare Group
✨Show Your Passion for Care
Make sure to express your genuine passion for delivering exceptional care. Share personal experiences or stories that highlight your commitment to making a difference in residents' lives, as this aligns with the company's values.
✨Demonstrate Knowledge of CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and be prepared to discuss how you have applied these in your previous roles. This will show that you understand the importance of maintaining high-quality care.
✨Highlight Team Leadership Skills
As a Deputy Manager, you'll need to lead and inspire your team. Be ready to provide examples of how you've successfully trained and supervised staff in the past, and how you foster a positive working environment.
✨Engage with Scenario-Based Questions
Expect scenario-based questions during the interview. Prepare to discuss how you would handle specific situations involving residents, families, or staff. This will demonstrate your problem-solving skills and ability to think on your feet.
