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- Tasks: Manage admin tasks, support the Home Manager, and ensure smooth home operations.
- Company: Join Kingsley Healthcare, a caring team dedicated to enhancing residents' lives.
- Benefits: Enjoy a supportive environment, skill development opportunities, and a focus on staff happiness.
- Why this job: Make a real impact while working in a friendly, people-focused culture.
- Qualifications: Strong IT skills, good communication, and organisational abilities; experience preferred but not essential.
- Other info: Be part of a team that values your growth and well-being.
The predicted salary is between 24000 - 36000 £ per year.
As a Home Administrator, you will be responsible for all administrative tasks and provide assistance and support to the Home Manager as required to ensure the smooth running of the home. This will include payroll processing, recruitment cycle, invoices and petty cash reconciliation.
Reports to: Home Manager
Key duties and responsibilities:
- Finance; including batching, petty cash, receiving money/writing receipts.
- Answering the telephone, taking and passing on messages and enquiries.
- To meet, greet and where necessary show visitors around the home in a helpful and professional manner.
- To deal with customer requests, queries and complaints in an efficient and effective manner, and escalate where appropriate in line with Kingsley Healthcare policies and procedures.
- Any ordering as instructed by the Manager: stationery, uniforms, food, cleaning materials etc.
- Any other duties that the home may at times reasonably require.
Skills and attributes:
- Excellent IT skills, including a proven knowledge of Microsoft Excel and Word, and have the ability to adapt to new systems quickly.
- Strong communication and interpersonal skills, with the ability to build positive relationships.
- Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
- An ability to learn new skills and develop within the role.
- Previous experience of working in a similar environment is preferred, but not essential.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Care Home Administrator employer: Kingsley Healthcare Group
Contact Detail:
Kingsley Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Administrator
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding payroll processing, invoicing, and petty cash reconciliation will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Brush up on your IT skills, especially in Microsoft Excel and Word. Being able to demonstrate your proficiency in these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples of how you've effectively handled customer queries or complaints in the past. This will showcase your strong communication and interpersonal skills, which are crucial for this role.
✨Tip Number 4
Research Kingsley Healthcare's values and policies. Being knowledgeable about the company will not only help you align your answers during the interview but also demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Care Home Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Care Home Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experiences that demonstrate your organisational skills, IT proficiency, and ability to manage multiple tasks. Use specific examples to illustrate your capabilities.
Showcase Communication Skills: Since strong communication is essential for this role, make sure to include examples of how you've effectively dealt with customer requests or complaints in the past. This will show your potential employer that you can handle similar situations professionally.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an administrative role.
How to prepare for a job interview at Kingsley Healthcare Group
✨Showcase Your Organisational Skills
As a Care Home Administrator, you'll need to juggle multiple tasks. Be prepared to discuss how you've managed your time and prioritised tasks in previous roles. Use specific examples to illustrate your organisational abilities.
✨Demonstrate IT Proficiency
Since excellent IT skills are crucial for this role, make sure to highlight your experience with Microsoft Excel and Word. You might even want to mention any other software you’re familiar with that could be relevant to the job.
✨Prepare for Customer Interaction Scenarios
You’ll be dealing with customer requests and complaints, so think of examples where you've successfully handled similar situations. Show that you can remain calm and professional under pressure while providing excellent service.
✨Express Your Willingness to Learn
The job description mentions the importance of learning new skills. Be ready to talk about times when you've adapted to new systems or processes quickly, and express your enthusiasm for personal development within the role.
