At a Glance
- Tasks: Assist in managing operations and oversee care staff to ensure high-quality support.
- Company: Join Kingsley Specialist Services, a top-rated provider of person-centred care for adults with learning disabilities.
- Benefits: Enjoy a competitive salary, comprehensive training, career development, and employee discounts.
- Other info: Be part of a values-driven team recognised for outstanding workplace wellbeing.
- Why this job: Make a real difference in people's lives while working in a supportive and innovative environment.
- Qualifications: Previous experience as a Deputy Home Manager and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs. Staff at our seven services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group. We are ranked among the top 20 large UK care home groups for our exceptional care.
Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work.
If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About The Role
As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present.
Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations.
Kingsley Specialist Services provides support for people with learning disabilities and complex needs, including those who would benefit from living in a more peaceful setting. We successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion.
This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual. We endeavour to understand what the person is communicating and respond in a proactive way to meet their needs, as well as offering an alternative behaviour, thereby reducing the likelihood of behaviours of concern or distress. You will be role modelling this approach and supporting staff to apply PBS in all they do.
Reports to: Home Manager
Key duties and responsibilities
- Support the Care Home Manager in daily operations and assume delegated duties in their absence.
- Lead and supervise care staff, ensuring high-quality, person-centred care aligned with residents' care plans.
- Monitor residents' well-being, adjust care plans, and manage medication.
- Oversee staff performance, training, and development, conducting appraisals and mentoring.
- Act as safeguarding lead in the Manager's absence, reporting concerns and ensuring compliance with policies.
- Ensure adherence to health, safety, infection control, and regulatory standards.
- Maintain communication with residents, families, and external professionals.
- Promote a positive work environment and encourage resident social engagement.
Skills and attributes
- Previous Deputy Home Manager experience.
- The ability to engage with the service users to understand their needs in order to provide excellent services of care.
- Ability to identify referral pathway for safeguarding adult/abuse.
- Good working knowledge of CQC standards.
- The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
- Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Location: Lynfield Learning Disability Care Home, Bungay, Norfolk
Pay: £35,000 per year
Type: Permanent
Shift: Days
Benefits
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme.
- Blue Light Card Scheme.
- Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
- We’ll pay for your full DBS disclosure.
Your right to work in the UK: In accordance with the Asylum and Immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
Deputy Manager - Specialist Services in Bungay employer: Kingsley Healthcare Group
Kingsley Healthcare Group is an exceptional employer, offering a supportive and family-oriented work culture at Four Oaks Care Home in Trafford. With competitive pay, a £2,000 welcome bonus, and ample opportunities for career progression, we prioritise the growth and well-being of our staff while ensuring the highest standards of clinical care for our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Specialist Services in Bungay
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Kingsley Healthcare Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Kingsley Healthcare Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Kingsley Healthcare Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Kingsley Healthcare Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Manager - Specialist Services in Bungay
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Kingsley Healthcare Group:Before hitting send, make sure to tailor your application specifically to Kingsley Healthcare Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Kingsley Healthcare Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
