At a Glance
- Tasks: Lead hospitality operations, ensuring exceptional care and engaging experiences for residents.
- Company: Join a family-run care home group dedicated to making a meaningful difference.
- Benefits: Competitive salary, career development, and employee discounts through the Blue Light Card Scheme.
- Other info: Enjoy a rewarding role in a beautiful setting with opportunities for personal growth.
- Why this job: Make a real impact in people's lives while working in a supportive, caring environment.
- Qualifications: Experience in hospitality or care, with strong communication and organisational skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
About The Company
At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day.
Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.
At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day.
Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.
As the UK’s only large care home provider to achieve B Corp certification , we continue to lead the sector in responsible, values-driven care.
In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year , a testament to our commitment to quality and innovation.
For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome. co. uk , reflecting consistently high standards and resident satisfaction.
We are also proud to be a Real Living Wage employer , ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About The Role
As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience.
Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.
If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.
Reports to
- Homes Manager/ Regional Hospitality & Lifestyle Manager
- Key duties and responsibilities
- Create a caring service experience aligned with our family values: compassion, empathy, and transparency.
- Foster a positive work environment emphasizing teamwork, improvement, and top-notch service.
- Deliver exceptional experiences for residents, surpassing their needs and expectations.
- Oversee food service operations, collaborating closely with the chef for quality meals on time.
- Develop engaging activities promoting residents' interests, fun, and well-being.
- Maintain a top-notch first impression experience and uphold high cleanliness standards.
- Address maintenance issues promptly to keep the facility in good condition.
- Manage the hospitality budget to meet revenue targets while controlling costs.
- Build strong relationships with residents, families, and staff to enhance community engagement.
- Ensure staff are well-trained and equipped for effective performance.
- Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
Skills and attributes
- Previous experience with a hospitality background-preferably some hotel experience.
- Excellent communication, motivational and people skills.
- Genuine interest in engaging our residents and their families on a regular basis.
- Organisational skills with good time keeping.
This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business.
We know the happiness of our staff improves the service we give our residents.
You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
- Catchpole Court Care Home, Sudbury, Suffolk
- Pay:: £32,000 per year (depending on experience)
- Type: Permanent
- Shift: Days
Benefits
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme
- Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
- Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
- We’ll pay for your full DBS disclosure
- Location
Catchpole Court, set in the beautiful market town of Sudbury, with a picturesque lake nearby, offers nursing, dementia, residential and respite care in a comfortable environment that really feels like home
- Walnut Tree Lane, Sudbury CO10 1BD
- Your right to work in the UK
In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
#J-18808-Ljbffr
Hospitality Manager (Care Home) employer: Kingsley Healthcare Group
Kingsley Healthcare Group is an exceptional employer, offering a supportive and compassionate work environment at Weymouth Manor Care Home. With a strong focus on employee wellbeing and professional development, staff are encouraged to grow their skills while making a meaningful impact in the lives of residents through creative activities. The vibrant culture fosters collaboration and innovation, making it a rewarding place to work for those passionate about enhancing the quality of life for others.
