At a Glance
- Tasks: Ensure excellent customer experience through food service and presentation.
- Company: Join a family-run care home group making a real difference in people's lives.
- Benefits: Competitive salary, career development, and discounts through the Blue Light Card Scheme.
- Other info: Enjoy a supportive environment with opportunities for personal growth.
- Why this job: Be part of a caring team that values both staff and residents.
- Qualifications: Previous hospitality experience and strong communication skills required.
The predicted salary is between 32000 - 32000 £ per year.
About The Company
At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About The Role
To ensure there is always a focus on ensuring excellent customer experience, by ways of presentation and food service within the home.
Reports to: Hospitality Manager/Home Manager
Skills and attributes:
- Previous experience of hospitality essential with considerable experience in food and beverage service
- Possess excellent communication, motivational and interpersonal skills
- Have good organisational skills
- An eye for detail
What will you gain?
You will have the satisfaction of working with, and being supported by, an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Location: Catchpole Court, set in the beautiful market town of Sudbury, with a picturesque lake nearby, offers nursing, dementia, residential and respite care in a comfortable environment that really feels like home Walnut Tree Lane, Sudbury CO10 1BD
Pay: £32,000 per year (depending on experience)
Type: Permanent
Shift: Days
Benefits:
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme.
- Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
- Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
- We’ll pay for your full DBS disclosure.
- Your uniform will be provided – this is another cost that we think it’s essential that we cover for you.
- Enhanced rates of pay for bank holidays.
Your right to work in the UK: In accordance with the Asylum and Immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
Hospitality Host employer: Kingsley Healthcare Group
Kingsley Healthcare Group is an exceptional employer, offering a supportive and compassionate work environment at Weymouth Manor Care Home. With a strong focus on employee wellbeing and professional development, staff are encouraged to grow their skills while making a meaningful impact in the lives of residents through creative activities. The vibrant culture fosters collaboration and innovation, making it a rewarding place to work for those passionate about enhancing the quality of life for others.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kingsley Healthcare Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kingsley Healthcare Group
Don't be shy about reaching out to Kingsley Healthcare Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kingsley Healthcare Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kingsley Healthcare Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
