Care Manager

Leadership & Management

• Manage day-to-day operations of the care service
• Lead, motivate, and supervise care staff
• Ensure safe staffing levels and effective rota management
• Conduct regular staff meetings, supervisions, and appraisals

Care Quality & Compliance

• Ensure care delivery meets CQC standards and regulatory requirements
• Oversee care plans, risk assessments, and reviews
• Maintain accurate and up-to-date records
• Prepare for and lead CQC inspections

Person-Centred Care

• Ensure individuals receive high-quality, tailored care
• Carry out initial assessments and regular reviews
• Respond promptly to concerns, complaints, or safeguarding issues

Staff Recruitment & Training

• Recruit, induct, and train new staff
• Ensure all staff complete mandatory training
• Monitor performance and manage disciplinary processes where required

Safeguarding & Health & Safety

• Act as safeguarding lead and ensure policies are followed
• Ensure health and safety procedures are implemented
• Manage incidents, accidents, and investigations

Communication & Partnership Working

• Liaise with families, healthcare professionals, and external agencies
• Maintain positive relationships with local authorities and commissioners

Financial & Administrative Duties

• Manage budgets and resources effectively
• Oversee payroll inputs, invoicing, and care hours
• Ensure compliance with data protection and confidentiality policies

Skills & Experience Required

• Level 5 Diploma in Leadership for Health and Social Care (or working towards)
• Previous management experience in health or social care
• Strong leadership, communication, and organisational skills
• In-depth knowledge of CQC regulations and care standards

Accountability

• Reports to: Registered Provider / Director
• Responsible for: Care staff and service delivery