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- Tasks: Manage client accounts and ensure accurate financial reporting in a dynamic office environment.
- Company: Join a reputable lettings agency with a supportive team culture.
- Benefits: Competitive salary, professional development, and a structured work schedule.
- Other info: Fully office-based role with opportunities for career advancement.
- Why this job: Be a key player in financial management and client relations within the property sector.
- Qualifications: Strong organisational skills and a good grasp of accounting processes required.
The predicted salary is between 30000 - 40000 £ per year.
The Residential Lettings Client Account Manager is responsible for the accurate management of client, contractor, tenant, and office accounts. This role ensures timely processing of rental income, payments, statements, and financial reports, while maintaining compliance with internal procedures and statutory requirements. The position also provides key support to the Bookkeeper and senior management through reporting and account administration.
Client, Contractor & Tenant Accounts
- Post daily rental income received into the accounting system.
- Add and process contractor invoices accurately and in a timely manner.
- Raise client statements and contractor remittances.
- Process client and contractor payments, including manual bank transfers, automated payments, and cheque payments.
- Set up new tenancy rental charges and receipts to correctly establish new tenancy accounts on Alto.
- Raise management fee charges on a weekly or monthly basis as required.
- Raise additional charges and process credit notes when applicable.
- Liaise directly with clients and contractors to resolve any account-related queries or issues.
- Supply HMRC with required data relating to overseas tax obligations.
- Manage the banking of cheques.
- Liaise closely with the Lettings and Property Management departments to chase outstanding payments.
- Ensure all financial data is accurately and fully input into the database and accounting systems.
Office Accounts & Bookkeeping Support
- Support the Bookkeeper by saving and maintaining digital copies of all invoices.
- Produce Monthly Management Accounts reports for the Managing Director.
- Pay office invoices and staff expenses as required.
- Produce, maintain, and update the Monthly Management Schedule and report findings to the Managing Director.
- Update sales income schedules as funds are received and notify relevant departments via email.
- Liaise with office suppliers regarding account queries and resolve issues efficiently.
- Carry out general office administration, including filing, photocopying, scanning, and email correspondence.
Excellent organisational and time management skills. Confident communicator with clients, contractors, and internal teams. Good understanding of accounting processes and financial reporting. Proficient in accounting software and Microsoft Office applications.
Residential Lettings Client Account Manager in Twickenham employer: Kingsgate Recruitment
Contact Detail:
Kingsgate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Lettings Client Account Manager in Twickenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and finance sectors. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how they operate. We want you to show that you’re not just a fit for the job, but also for the team culture. Practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that job!
We think you need these skills to ace Residential Lettings Client Account Manager in Twickenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Residential Lettings Client Account Manager role. Highlight your experience with accounts, finance, and any relevant software you’ve used. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to managing client accounts and financial reporting. We love a good story!
Show Off Your Organisational Skills: In this role, being organised is key. When writing your application, give examples of how you’ve managed multiple tasks or projects efficiently. We want to know how you keep everything in check!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Kingsgate Recruitment
✨Know Your Numbers
Brush up on your accounting knowledge and be ready to discuss financial reporting and processes. Familiarise yourself with common terms and practices in residential lettings, as this will show your understanding of the role and impress the interviewers.
✨Demonstrate Organisational Skills
Prepare examples that showcase your organisational and time management skills. Think of specific situations where you successfully managed multiple accounts or resolved queries efficiently, as this is crucial for the role.
✨Communicate Confidently
Practice your communication skills, especially how you would liaise with clients and contractors. Be ready to explain how you would handle account-related queries or issues, as clear communication is key in this position.
✨Familiarise with Software
Make sure you’re comfortable with accounting software and Microsoft Office applications. If you have experience with specific tools like Alto, mention it during the interview, as it will demonstrate your readiness to hit the ground running.