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For Companies At a Glance
- Tasks: Deliver exceptional customer service and promote sustainable fashion in a friendly retail environment.
- Company: Join a brand dedicated to sustainability and stylish simplicity.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Other info: Dynamic role with a focus on customer engagement and teamwork.
- Why this job: Be part of a passionate team making a positive impact on the planet.
- Qualifications: Experience in retail, strong communication skills, and a love for sustainable fashion.
The predicted salary is between 18400 - 25200 £ per year.
Sales Advisor (Full-Time)
Salary: £23,000
About Us
Everything we do is centered around our customers, our dedicated team, and our commitment to the planet. We design beautiful, sustainable clothing in natural fabrics that combine stylish simplicity with comfort. Our welcoming stores, friendly team, and online presence reflect our passion for caring for people and the environment.
Role Overview
We are seeking warm, enthusiastic, and customer-focused Sales Advisors to join our team. To contribute a brand that values sustainable fashion, exceptional service, and team spirit.
Key Responsibilities
- Deliver outstanding customer service through face-to-face interaction, phone, and email communications.
- Fully understand and embody our brand strategy and current product range.
- Stay knowledgeable about new products, styles, fits, and fabric qualities.
- Confidently assess customer needs and provide tailored product recommendations.
- Offer tactful and authoritative styling and product advice.
- Manage customer sales, returns, and deliveries efficiently, adhering to store procedures.
- Handle sensitive customer issues with patience, empathy, and professionalism.
- Use IT systems confidently for website, till, and logistics functions.
- Maintain excellent telephone etiquette.
- Uphold high standards of visual merchandising.
- Replenish stock and maintain a tidy, inviting shop floor.
- Assist with deliveries and stock recalls.
- Ensure personal compliance with health and safety procedures in-store.
- Communicate customer feedback clearly to buying and merchandising teams.
Candidate Profile
- Previous experience in a premium retail environment with a strong customer focus.
- A confident and empathetic communicator with a calm and patient approach.
- Genuine passion for sustainable fashion.
- A people person who thrives on engaging and connecting with customers.
- Warm, energetic, and enthusiastic about the role.
- Highly organised with excellent attention to detail and strong follow-up skills.
If you are passionate about sustainable fashion and delivering exceptional customer experiences, we would love to hear from you.
Retail Sales Assistant employer: Kingsgate Recruitment
Contact Detail:
Kingsgate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their sustainable practices and product range. This will not only help you in interviews but also show your genuine interest in what they stand for.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with handling different customer scenarios. Remember, being warm and enthusiastic is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to sustainable fashion. This can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and passionate about the role.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion for Sustainable Fashion: When writing your application, let your love for sustainable fashion shine through! Share any personal experiences or insights that connect you to our brand values. We want to see how you embody our commitment to the planet.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail and customer service. Use specific examples that demonstrate your skills and how they align with the role of a Sales Advisor. We appreciate a personal touch!
Be Personable and Warm: Remember, we’re looking for someone who’s enthusiastic and friendly! Use a conversational tone in your application to reflect your personality. Show us that you’re a people person who thrives on connecting with customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen to join our team right from the start!
How to prepare for a job interview at Kingsgate Recruitment
✨Know the Brand Inside Out
Before your interview, make sure you understand the brand's values and product range. Familiarise yourself with their sustainable practices and how they impact customer choices. This will show your genuine passion for the brand and help you connect better during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about times when you handled difficult situations with patience and empathy. This will demonstrate your ability to embody the warm and enthusiastic approach they’re looking for.
✨Dress the Part
Since this role is in retail, it’s important to reflect the brand’s style in your outfit. Choose something that aligns with their aesthetic while also being comfortable. This not only shows your understanding of the brand but also helps you feel confident during the interview.
✨Ask Thoughtful Questions
Prepare a few questions that show your interest in the role and the company. You might ask about their latest sustainable initiatives or how they support their team in delivering exceptional service. This will highlight your enthusiasm and commitment to the brand’s mission.