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For Companies At a Glance
- Tasks: Manage motor and home insurance claims, helping customers through tough times.
- Company: A trusted name in personal insurance with a strong reputation for service.
- Benefits: Competitive salary, overtime opportunities, hybrid working, and comprehensive training.
- Why this job: Make a real difference in people's lives during unexpected events.
- Qualifications: Experience in insurance or financial services and excellent communication skills.
- Other info: Supportive team environment with clear progression pathways and wellbeing resources.
The predicted salary is between 22000 - 26000 £ per year.
Location: Leeds / Birmingham / Remote considered
Salary: £26,000 – £30,000 + overtime opportunities
Type: Full-time, permanent
Join a trusted name in personal insurance, providing essential support to policyholders during life’s unexpected events. Our client is a leading insurer with a strong reputation for fairness, speed, and service in the motor and home claims space. Whether responding to weather‑related damage or post‑accident vehicle claims, you’ll play a vital role in helping people get back on their feet quickly and with confidence.
Why this role?
Motor and home insurance remain non‑negotiables for most households—and claims services are critical during economic uncertainty or natural disruptions. This role offers stability, progression, and a genuine opportunity to make a practical difference for customers. Perfect for detail‑oriented individuals with a passion for accuracy and service.
Key Responsibilities
- Assess and manage incoming home and motor insurance claims
- Liaise with policyholders, garages, contractors, and internal teams to facilitate settlements
- Investigate any inconsistencies or potential fraud, escalating when needed
- Maintain accurate records and ensure customers are updated regularly on the progress of their claim
- Meet service level agreements (SLAs) and support compliance standards
What we’re looking for
- Experience in insurance, financial services, or legal administration
- Excellent written communication skills and a sharp eye for detail
- Able to manage multiple claims and meet response times
- Organised, resilient, and focused on resolving issues efficiently
What’s in it for you?
- Competitive salary between £26,000 – £30,000, depending on experience
- Regular overtime opportunities for additional earnings
- Hybrid and remote working options available
- Comprehensive training and clear progression pathways
- Supportive team environment with access to wellbeing and learning resources
- Company pension, holiday allowance, and recognition programmes
This is a role where your calm, clear thinking helps others through stressful moments. If you’re ready to grow your claims handling career in a respected organisation, apply today.
Claims Handler – Motor & Home Insurance in Leeds employer: Kingsgate Recruitment
Contact Detail:
Kingsgate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler – Motor & Home Insurance in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about scenarios where you’ve demonstrated your attention to detail and problem-solving skills. We want you to shine!
✨Tip Number 3
Showcase your passion for customer service during interviews. Share examples of how you've helped others in stressful situations. This role is all about supporting policyholders, so let that enthusiasm come through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Claims Handler – Motor & Home Insurance in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Claims Handler role. Highlight your attention to detail and any relevant insurance experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about helping people through their claims. Share specific examples of how you've resolved issues efficiently in the past.
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Avoid jargon and keep it professional yet friendly—just like we do at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Kingsgate Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of motor and home insurance claims. Understand the common types of claims, the process involved, and any relevant regulations. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated in past roles, especially in stressful situations. This will highlight your ability to handle customer interactions with ease.
✨Demonstrate Attention to Detail
As a Claims Handler, being detail-oriented is crucial. Bring examples of how you've successfully managed multiple tasks while maintaining accuracy. You could even mention specific instances where your attention to detail made a difference in resolving an issue.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific claims scenarios or potential fraud cases. Think through some possible situations and how you would approach them. This will help you demonstrate your problem-solving skills and your ability to think on your feet.
