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For Companies At a Glance
- Tasks: Support the Practice Manager with admin tasks, customer care, and system management.
- Company: Join a dynamic team focused on enhancing business operations and client satisfaction.
- Benefits: Enjoy training opportunities, career growth, and exposure to cutting-edge technology.
- Why this job: Gain valuable experience in a collaborative environment while making a real impact.
- Qualifications: Previous admin experience is preferred; familiarity with CRM and project management tools is a plus.
- Other info: This role offers a chance to develop skills in a professional setting.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Our client is a prestigious, chartered, and award-winning construction consultancy with a strong reputation for excellence. Specialising in quantity surveying, project management, and contractual services, they deliver high-quality, tailored solutions across a diverse portfolio of construction projects. With a commitment to professional development and service innovation, they offer a dynamic and supportive environment for talented individuals looking to grow their career within a respected consultancy. They are now seeking a proactive Business Operations Assistant to support day-to-day business activities and assist in the smooth running of internal systems and processes. Working closely with the Practice Manager, this role is ideal for a highly organised individual with strong administrative experience and a keen eye for detail.
This is a varied position offering exposure to CRM, project management, and finance tools, as well as opportunities to get involved in social media, compliance, and team coordination.
Salary : Up to £30,000
The Role
Administrative Support
- Provide ongoing assistance to the Practice Manager with scheduling, documentation, and internal communications
- Help coordinate internal meetings, training sessions, and team events
- Assist in the preparation of reports, presentations, and other internal materials
Systems & Data Support
- Support the accurate use and maintenance of platforms including CRM, project tracking, time logging, and finance tools (., Pipedrive, ASANA, Everhour, Xero)
- Troubleshoot system issues and liaise with support teams when needed
- Deliver basic training or guidance to team members on system use
Process Compliance & Improvement
- Help monitor internal compliance with procedures, especially around data accuracy
- Conduct regular checks on system records and contribute to ongoing improvements in workflow efficiency
Customer Enquiries & Support
- Handle inbound enquiries professionally and direct them to appropriate team members
- Assist in managing customer feedback and contributing to client satisfaction initiatives
Financial & Invoicing Support
- Support invoice generation, ensuring accuracy and timely distribution
- Assist with monitoring outstanding payments and maintaining financial records
Office & General Administration
- Help with procurement of supplies and basic office logistics
- Manage inbound communications including calls, emails, and post
Team Support & Coordination
- Work closely with the Practice Manager to maintain a well-coordinated administrative function
- Foster a supportive and collaborative team environment
Social Media & Marketing
- Assist in creating and scheduling social media content
- Monitor engagement and respond to messages / comments professionally
- Contribute to the company’s online presence and visibility strategy
Compliance & Quality Monitoring
- Support communication and documentation processes for internal audits and customer feedback loops
- Assist with periodic quality checks in collaboration with the compliance team
Health & Safety Awareness
- Contribute to maintaining a safe and compliant working environment as appropriate to your role
The Person
- Strong organisational and time management skills
- High attention to detail, particularly in documentation and data input
- Confident verbal and written communication
- Familiarity with systems such as CRM, project tracking, or finance platforms (Pipedrive, ASANA, Xero, etc. – desirable)
- Positive team player with a proactive, problem-solving mindset
- Adaptable and willing to learn new technologies and processes
Qualifications & Experience :
- Previous experience in an administrative or office support role
- Background in construction or professional services (desirable)
- Comfortable with Microsoft Office (Word, Excel, PowerPoint)
- Professional attitude and strong work ethic
Professional Development Opportunities :
- On-the-job training in software, systems, and business processes
- Broad exposure to practice and project management activities
- Opportunities for progression within the business support team
- Ongoing development with modern tools and technologies
To Apply :
If you are organised, tech-savvy, and thrive in a collaborative environment, we’d love to hear from you. Contact the team on 02085497212 or submit your CV using the link below
Apply for Job
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Business Operations Assistant employer: Kingsgate Recruitment
Contact Detail:
Kingsgate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Assistant
✨Tip Number 1
Familiarise yourself with the key systems mentioned in the job description, such as Pipedrive CRM, ASANA, Everhour, and Xero. Even if you don't have extensive experience with them, showing that you've done your research and understand their functionalities can set you apart.
✨Tip Number 2
Highlight your organisational skills during any interactions with us. Be prepared to discuss specific examples of how you've managed multiple tasks or projects efficiently in previous roles, as this is crucial for the Business Operations Assistant position.
✨Tip Number 3
Demonstrate your communication skills by engaging with us on social media or through networking events. A professional and courteous approach in these interactions can showcase your ability to represent our company positively.
✨Tip Number 4
Be ready to discuss your problem-solving abilities. Think of instances where you've identified issues and contributed to effective solutions, as this will resonate well with the responsibilities of the role.
We think you need these skills to ace Business Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Operations Assistant. Emphasise your organisational skills, attention to detail, and any experience with systems like Pipedrive, ASANA, or Xero.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to manage multiple tasks and provide administrative support effectively.
Highlight Relevant Skills: In your application, clearly outline your technical proficiency with CRM systems and project management tools. If you have experience in the construction sector or with financial systems, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Kingsgate Recruitment
✨Showcase Your Organisational Skills
As a Business Operations Assistant, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or handled various responsibilities simultaneously.
✨Familiarise Yourself with Key Systems
While proficiency in Pipedrive, ASANA, Everhour, and Xero is advantageous, it's important to show your willingness to learn. Research these systems beforehand and be ready to discuss how you can quickly adapt to new software.
✨Prepare for Customer Interaction Scenarios
Since handling customer enquiries is a key part of the role, think of examples where you've provided excellent customer service. Be prepared to discuss how you would handle difficult situations or feedback from clients.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position, especially in data entry and document preparation. Bring along examples of your work that highlight your meticulous nature, and be ready to explain how you ensure accuracy in your tasks.
