Business Operations Assistant

Business Operations Assistant

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations, manage schedules, and assist with internal communications.
  • Company: Join a prestigious construction consultancy known for excellence and innovation.
  • Benefits: Enjoy a salary up to £30,000, professional development, and a supportive team culture.
  • Why this job: Gain exposure to diverse projects and tools while working in a dynamic environment.
  • Qualifications: Strong organisational skills and previous administrative experience are essential.
  • Other info: Opportunities for progression and on-the-job training in modern technologies.

The predicted salary is between 24000 - 36000 £ per year.

Overview

Our client is a prestigious, chartered, and award-winning construction consultancy with a strong reputation for excellence. Specialising in quantity surveying, project management, and contractual services, they deliver high-quality, tailored solutions across a diverse portfolio of construction projects. With a commitment to professional development and service innovation, they offer a dynamic and supportive environment for talented individuals looking to grow their career within a respected consultancy. They are now seeking a proactive Business Operations Assistant to support day-to-day business activities and assist in the smooth running of internal systems and processes. Working closely with the Practice Manager, this role is ideal for a highly organised individual with strong administrative experience and a keen eye for detail.

This is a varied position offering exposure to CRM, project management, and finance tools, as well as opportunities to get involved in social media, compliance, and team coordination.

Salary: Up to £30,000

The Role

Administrative Support

  • Provide ongoing assistance to the Practice Manager with scheduling, documentation, and internal communications
  • Help coordinate internal meetings, training sessions, and team events
  • Assist in the preparation of reports, presentations, and other internal materials
  • Systems & Data Support

  • Support the accurate use and maintenance of platforms including CRM, project tracking, time logging, and finance tools (., Pipedrive, ASANA, Everhour, Xero)
  • Troubleshoot system issues and liaise with support teams when needed
  • Deliver basic training or guidance to team members on system use
  • Process Compliance & Improvement

  • Help monitor internal compliance with procedures, especially around data accuracy
  • Conduct regular checks on system records and contribute to ongoing improvements in workflow efficiency
  • Customer Enquiries & Support

  • Handle inbound enquiries professionally and direct them to appropriate team members
  • Assist in managing customer feedback and contributing to client satisfaction initiatives
  • Financial & Invoicing Support

  • Support invoice generation, ensuring accuracy and timely distribution
  • Assist with monitoring outstanding payments and maintaining financial records
  • Office & General Administration

  • Help with procurement of supplies and basic office logistics
  • Manage inbound communications including calls, emails, and post
  • Team Support & Coordination

  • Work closely with the Practice Manager to maintain a well-coordinated administrative function
  • Foster a supportive and collaborative team environment
  • Social Media & Marketing

  • Assist in creating and scheduling social media content
  • Monitor engagement and respond to messages/comments professionally
  • Contribute to the company’s online presence and visibility strategy
  • Compliance & Quality Monitoring

  • Support communication and documentation processes for internal audits and customer feedback loops
  • Assist with periodic quality checks in collaboration with the compliance team
  • Health & Safety Awareness

  • Contribute to maintaining a safe and compliant working environment as appropriate to your role
  • The Person

  • Strong organisational and time management skills
  • High attention to detail, particularly in documentation and data input
  • Confident verbal and written communication
  • Familiarity with systems such as CRM, project tracking, or finance platforms (Pipedrive, ASANA, Xero, etc. – desirable)
  • Positive team player with a proactive, problem-solving mindset
  • Adaptable and willing to learn new technologies and processes
  • Qualifications & Experience:

  • Previous experience in an administrative or office support role
  • Background in construction or professional services (desirable)
  • Comfortable with Microsoft Office (Word, Excel, PowerPoint)
  • Professional attitude and strong work ethic
  • Professional Development Opportunities:

  • On-the-job training in software, systems, and business processes
  • Broad exposure to practice and project management activities
  • Opportunities for progression within the business support team
  • Ongoing development with modern tools and technologies
  • To Apply:
    If you are organised, tech-savvy, and thrive in a collaborative environment, we’d love to hear from you. Contact the team on or submit your CV using the link below

    Apply for Job

    Business Operations Assistant employer: Kingsgate Recruitment

    Join a prestigious and award-winning construction consultancy in Manchester, where your role as a Business Operations Assistant will be pivotal in supporting day-to-day activities within a dynamic and collaborative environment. With a strong commitment to professional development, you will have access to on-the-job training, exposure to innovative tools, and opportunities for career progression, all while contributing to high-quality projects that make a real impact in the industry.
    K

    Contact Detail:

    Kingsgate Recruitment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Business Operations Assistant

    ✨Tip Number 1

    Familiarise yourself with the specific software mentioned in the job description, such as Pipedrive, ASANA, and Xero. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your proactive approach to the role.

    ✨Tip Number 2

    Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will help you stand out as a candidate who can handle the varied responsibilities of a Business Operations Assistant.

    ✨Tip Number 3

    Engage with the company's social media platforms before your interview. Understanding their online presence and recent activities can provide valuable insights and show your genuine interest in the company’s culture and values.

    ✨Tip Number 4

    Prepare to discuss your problem-solving abilities during the interview. Think of specific instances where you've identified issues and implemented solutions, especially in administrative or operational contexts, as this aligns well with the role's requirements.

    We think you need these skills to ace Business Operations Assistant

    Strong Organisational Skills
    Time Management
    Attention to Detail
    Verbal Communication
    Written Communication
    Familiarity with CRM Systems
    Experience with Project Management Tools
    Proficiency in Microsoft Office Suite
    Problem-Solving Skills
    Adaptability
    Customer Service Skills
    Basic Financial Record Keeping
    Social Media Management
    Team Coordination
    Compliance Monitoring

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills that align with the Business Operations Assistant role. Emphasise your organisational abilities, attention to detail, and familiarity with CRM or project management tools.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that demonstrate your problem-solving mindset and ability to support team coordination and compliance.

    Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any experience with systems like Pipedrive, ASANA, or Xero. This will show that you are tech-savvy and ready to contribute from day one.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

    How to prepare for a job interview at Kingsgate Recruitment

    ✨Research the Company

    Before your interview, take some time to learn about the construction consultancy and its projects. Understanding their values, recent achievements, and the specific role of a Business Operations Assistant will help you tailor your responses and show genuine interest.

    ✨Highlight Relevant Experience

    Be prepared to discuss your previous administrative roles and how they relate to the responsibilities outlined in the job description. Emphasise your organisational skills, attention to detail, and any experience with CRM or project management tools.

    ✨Prepare Questions

    Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and opportunities for professional development. This shows that you are engaged and serious about the position.

    ✨Demonstrate Team Spirit

    Since the role involves supporting a team and fostering collaboration, be ready to share examples of how you've successfully worked in teams before. Highlight your proactive approach and problem-solving mindset to align with the company's values.

    Business Operations Assistant
    Kingsgate Recruitment
    Location: Manchester
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