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For Companies At a Glance
- Tasks: Manage and assess motor and home insurance claims while supporting policyholders.
- Company: Join a leading insurer known for fairness and excellent service in claims handling.
- Benefits: Enjoy a competitive salary, overtime opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives during challenging times with clear progression paths.
- Qualifications: Experience in insurance or financial services, with strong communication and detail-oriented skills.
- Other info: This role offers stability and the chance to grow your career in a respected organisation.
The predicted salary is between 26000 - 30000 £ per year.
Job Description
Claims Handler – Motor & Home Insurance
Salary: £26,000 – £30,000 overtime opportunities
Type: Full-time, permanent
Join a trusted name in personal insurance, providing essential support to policyholders during life’s unexpected events. Our client is a leading insurer with a strong reputation for fairness, speed, and service in the motor and home claims space. Whether responding to weather-related damage or post-accident vehicle claims, you’ll play a vital role in helping people get back on their feet quickly and with confidence.
Why this role?
Motor and home insurance remain non-negotiables for most households—and claims services are critical during economic uncertainty or natural disruptions. This role offers stability, progression, and a genuine opportunity to make a practical difference for customers. Perfect for detail-oriented individuals with a passion for accuracy and service.
Key Responsibilities:
- Assess and manage incoming home and motor insurance claims
- Liaise with policyholders, garages, contractors, and internal teams to facilitate settlements
- Investigate any inconsistencies or potential fraud, escalating when needed
- Maintain accurate records and ensure customers are updated regularly on the progress of their claim
- Meet service level agreements (SLAs) and support compliance standards
What we’re looking for:
- Experience in insurance, financial services, or legal administration
- Excellent written communication skills and a sharp eye for detail
- Able to manage multiple claims and meet response times
- Organised, resilient, and focused on resolving issues efficiently
What’s in it for you?
- Competitive salary between £26,000 – £30,000, depending on experience
- Regular overtime opportunities for additional earnings
- Comprehensive training and clear progression pathways
- Supportive team environment with access to wellbeing and learning resources
- Company pension, holiday allowance, and recognition programmes
This is a role where your calm, clear thinking helps others through stressful moments. If you’re ready to grow your claims handling career in a respected organisation, apply today.
Claims Handler Motor Home Insurance employer: Kingsgate Recruitment Ltd
Contact Detail:
Kingsgate Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler Motor Home Insurance
✨Tip Number 1
Familiarise yourself with common motor and home insurance claims processes. Understanding the typical steps involved will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences where you successfully managed claims or resolved customer issues. This will showcase your problem-solving skills.
✨Tip Number 4
Research the company’s values and recent news related to their claims handling. Being knowledgeable about their reputation and service standards can help you align your answers with what they value.
We think you need these skills to ace Claims Handler Motor Home Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance, financial services, or legal administration. Emphasise your written communication skills and attention to detail, as these are crucial for the Claims Handler role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage multiple claims efficiently. Mention specific examples from your past experiences that demonstrate your problem-solving skills and resilience.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to meet service level agreements (SLAs). Use bullet points to make it easy for the hiring team to see how you fit the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Claims Handler.
How to prepare for a job interview at Kingsgate Recruitment Ltd
✨Show Your Understanding of the Role
Make sure you understand the key responsibilities of a Claims Handler in Motor and Home Insurance. Be prepared to discuss how your skills and experiences align with assessing and managing claims, as well as liaising with various stakeholders.
✨Demonstrate Attention to Detail
Since this role requires a sharp eye for detail, be ready to provide examples from your past work where your attention to detail made a significant impact. This could include managing multiple claims or ensuring compliance with service level agreements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle stressful situations. Think of scenarios where you had to resolve issues efficiently, especially in a customer service context, and be ready to share those experiences.
✨Highlight Your Communication Skills
Excellent written and verbal communication is crucial in this role. Prepare to discuss how you've effectively communicated with clients or colleagues in the past, particularly in situations involving sensitive information or complex claims.