Customer Service Officer (Defects Management & Handover Services)

Customer Service Officer (Defects Management & Handover Services)

Full-Time 40500 - 49500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Arrange appointments and hand over units while assisting homeowners with defect submissions.
  • Company: Join a dynamic team in the residential development sector.
  • Benefits: Gain valuable experience in customer service with opportunities for growth.
  • Other info: Ideal for those who are customer-oriented and enjoy working independently.
  • Why this job: Make a difference by helping homeowners and ensuring their satisfaction.
  • Qualifications: GCE 'O' Level or equivalent, with strong communication skills.

The predicted salary is between 40500 - 49500 Β£ per year.

Responsibilities

  • Arrange appointments with homeowners.
  • Hand over condominium units to homeowners.
  • Brief homeowners on the defect submission process.
  • Respond promptly to homeowners' enquiries and feedback.
  • Liaise with the developer on unit defects and homeowners' feedback.
  • Monitor the progress of defect rectification works.

Requirements

  • Minimum GCE 'O' Level or equivalent.
  • Proficient in Microsoft Office.
  • Relevant experience in customer service or residential development is preferred.
  • Good communication and interpersonal skills.
  • Customer-oriented, responsible, and able to work independently.
  • #J-18808-Ljbffr

Customer Service Officer (Defects Management & Handover Services) employer: KINGSFORD PROPERTY DEVELOPMENT PTE. LTD.

As a leading player in the property development sector, our company offers an exceptional work environment that fosters collaboration and innovation. With a strong emphasis on employee growth, we provide ongoing training and development opportunities, ensuring that our team members can advance their careers while contributing to impactful projects. Located in a vibrant area, we also promote a healthy work-life balance, making us an attractive employer for those seeking meaningful and rewarding employment.

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Contact Details:

KINGSFORD PROPERTY DEVELOPMENT PTE. LTD. Recruitment Team

We think you need these skills to ace Customer Service Officer (Defects Management & Handover Services)

Appointment Scheduling
Customer Service
Defect Management
Communication Skills
Interpersonal Skills
Microsoft Office Proficiency
Feedback Handling