Technical Support Engineer Apply now

Technical Support Engineer

Halesowen Full-Time 33500 £ / year
Apply now
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At a Glance

  • Tasks: Manage BOMs, support engineering changes, and collaborate with cross-functional teams.
  • Company: Join a specialist manufacturing business known for its innovative projects.
  • Benefits: Gain hands-on experience in a dynamic environment with opportunities for growth.
  • Why this job: Be at the heart of engineering projects and make a real impact on production.
  • Qualifications: Ideal for engineering graduates or experienced technical engineers with MRP system knowledge.
  • Other info: Open to candidates at all career stages; apply for a confidential discussion!

Are you a Project Engineer or Technical Support Engineer with a background in Development Engineering, Production or Manufacturing? Are you confident with data and analytics, creating and managing BOMs , using MRP systems and working with cross functional engineering and commercial teams?

Kingscroft have been asked to recruit for a Technical Support Engineer by a specialist manufacturing business. As the ideal candidate you will experience of working in complex manufacturing environments and helping to control and deliver projects through engineering change and delivery phases.

Our client is open to talking to candidates at all phases of their career and would encourage applications from engineering graduates and more experienced technical engineers.

Daily Duties to Include:

  • Bill of materials maintenance within MRP system.
  • New Bill of Materials generation within MRP System.
  • New purchased part number set up.
  • PCO (Product Change Order) generation, release and distribution for engineering related activities.
  • Attend twice weekly team meetings to understand workload and assist in priority request actioning.
  • Liaise with cross functional teams to take on board information for action requests and also communicate out changes implemented to relevant teams.
  • Support Continuous improvement activities in regard to information accuracy within Bill of Materials and other relevant details.

MUST:

  • Be diligent and methodical in their approach to tasks at hand
  • Have experience in detailed critical data entry within an MRP System
  • Be an effective communicator and be able to work with cross functional teams across the business to gather and distribute information
  • Be comfortable using Microsoft office products (excel, outlook and word)
  • Be confident using general maths in an everyday application

This is a fantastic opportunity to join a really well positioned organisation in a role that is central to helping control and deliver engineering projects.

Please apply today for a confidential discussion on the role, the company and opportunity.

By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information.

Technical Support Engineer employer: Kingscroft Professional Resources

At Kingscroft, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Technical Support Engineers benefit from comprehensive training and development opportunities, ensuring career growth in a supportive environment. Located in a thriving manufacturing hub, our team enjoys the unique advantage of working closely with cross-functional teams, contributing to impactful engineering projects that drive continuous improvement.
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Contact Detail:

Kingscroft Professional Resources Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer

✨Tip Number 1

Familiarize yourself with MRP systems and the specific software used by the company. Understanding how to navigate and utilize these systems will give you a significant advantage during the interview process.

✨Tip Number 2

Brush up on your communication skills, especially in a cross-functional team setting. Be prepared to discuss examples of how you've effectively collaborated with different departments in past roles.

✨Tip Number 3

Showcase your attention to detail and methodical approach by preparing to discuss specific instances where you successfully managed critical data entry or maintained accuracy in complex projects.

✨Tip Number 4

Research the company’s recent projects and continuous improvement initiatives. Being knowledgeable about their work will demonstrate your genuine interest and help you stand out as a candidate.

We think you need these skills to ace Technical Support Engineer

Project Management
Data Analysis
Bill of Materials (BOM) Management
MRP Systems Proficiency
Effective Communication
Cross-Functional Collaboration
Attention to Detail
Critical Data Entry
Continuous Improvement
Microsoft Office Suite (Excel, Outlook, Word)
Mathematical Proficiency
Problem-Solving Skills
Methodical Approach
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure to customize your CV to highlight your experience in development engineering, production, or manufacturing. Emphasize your familiarity with MRP systems and any relevant projects you've worked on.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Technical Support Engineer role. Mention specific experiences that demonstrate your ability to manage BOMs and work with cross-functional teams.

Highlight Relevant Skills: Clearly outline your skills in data entry, communication, and Microsoft Office proficiency. Provide examples of how you've used these skills in previous roles, especially in complex manufacturing environments.

Showcase Continuous Improvement Efforts: If you have experience in continuous improvement activities, be sure to mention it. Discuss any initiatives you've led or participated in that improved information accuracy or project delivery.

How to prepare for a job interview at Kingscroft Professional Resources

✨Show Your Technical Expertise

Be prepared to discuss your experience with MRP systems and BOM management. Highlight specific projects where you successfully maintained or generated Bills of Materials, as this will demonstrate your technical skills relevant to the role.

✨Communicate Effectively

Since the role involves liaising with cross-functional teams, practice articulating your thoughts clearly. Use examples from your past experiences to showcase how you effectively communicated changes and gathered information from different departments.

✨Demonstrate Diligence and Methodology

Prepare to explain your approach to tasks, especially in data entry and project management. Share instances where your methodical approach led to successful outcomes, emphasizing your attention to detail.

✨Familiarize Yourself with Continuous Improvement

Research continuous improvement methodologies and be ready to discuss how you've contributed to such initiatives in previous roles. This shows your commitment to enhancing processes and accuracy within engineering projects.

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