Claims Handler in Cannock

Claims Handler in Cannock

Cannock Full-Time 24000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle customer claims, manage cases, and communicate via phone and email.
  • Company: Join a successful claims handling business with a strong reputation.
  • Benefits: Enjoy a hybrid working policy and competitive salary with earning potential.
  • Why this job: Develop your skills in a fast-paced environment while making a real impact.
  • Qualifications: No specific experience needed; just bring your communication skills and positive attitude.
  • Other info: Opportunity for career growth and a chance to earn over £35K!

The predicted salary is between 24000 - 26000 £ per year.

Would you make a fantastic Claims HandlerAre you looking for a fast paced role dealing with multiple customers , managing claims cases and dealing with information on the phone and on emails Are you looking for a role where you could develop your claims handling skills while demonstrating your customer service , proactive work ethic and professional approach

Kingscroft have been asked to recruit for a Claims Handler to work for a well-established and successful claims handling business. The role will be working in a specialist claims handling team looking after a product category of customer claims.

As the successful candidate you will be fully trained and your skills developed on claims handling workflow and insurance practices. Our client is looking for communication , drive and attitude and can develop the rest.

Your duties will involve:

  • Working in a sector specialist call handling team dealing with insurance claims
  • Receiving incoming calls and recording all the relevant information on the insurance claim
  • Managing multiple claims at different stages of completion
  • Exploring the scope of the claim fully with the policy holder
  • Completing all administration and follow up actions to close outstanding claims
  • Developing your knowledge in a specialist sector up to being able to fully validate claims

This is an ideal opportunity to play a key role for a successful and expanding business. You will receive a good basic salary and have the chance to expand your earnings through delivering quality and quick turnaround on customers claims. Basic is 24K – 26K with an OTE of 25-30K with successful Claims Handlers earning in excess of 35K ! The company operates a hybrid working policy.

Please apply today for a confidential conversation about the role and opportunity.

By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information. Candidates must be prepared to complete a basic financial assessment as part of the vetting process.

Claims Handler in Cannock employer: Kingscroft Professional Resources

Kingscroft is an excellent employer for Claims Handlers in Cannock, offering a dynamic work environment where you can enhance your claims handling skills while providing exceptional customer service. With a strong focus on employee development, competitive salaries, and the flexibility of a hybrid working policy, Kingscroft fosters a supportive culture that encourages growth and rewards high performance, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Kingscroft Professional Resources Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Handler in Cannock

✨Tip Number 1

Familiarise yourself with the insurance claims process. Understanding the basics of how claims are handled will give you an edge in interviews and help you speak confidently about your ability to manage multiple claims.

✨Tip Number 2

Brush up on your customer service skills. Since this role involves dealing with customers over the phone and via email, showcasing your ability to communicate effectively and empathetically will be crucial.

✨Tip Number 3

Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you've successfully managed multiple tasks or resolved customer issues, as these will demonstrate your proactive work ethic.

✨Tip Number 4

Research the company and its claims handling processes. Being knowledgeable about their specific practices and values will not only impress your interviewers but also help you align your answers with what they are looking for in a candidate.

We think you need these skills to ace Claims Handler in Cannock

Customer Service Skills
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Organisational Skills
Proactive Work Ethic
Ability to Handle Multiple Tasks
Insurance Knowledge
Data Entry Skills
Empathy and Understanding
Adaptability
Teamwork
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Claims Handler position. Tailor your application to highlight your relevant experience in customer service and claims management.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in roles that involved handling claims or customer interactions. Use bullet points for clarity and focus on achievements that demonstrate your proactive work ethic.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how your skills align with the requirements mentioned in the job description, such as your ability to manage multiple claims and communicate effectively.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a claims handling role.

How to prepare for a job interview at Kingscroft Professional Resources

✨Showcase Your Communication Skills

As a Claims Handler, effective communication is key. Be prepared to demonstrate your ability to articulate clearly and listen actively during the interview. Use examples from past experiences where you successfully managed customer interactions.

✨Demonstrate Your Proactive Work Ethic

The role requires a proactive approach to managing claims. Share instances where you took initiative in previous roles, whether it was resolving issues or improving processes. This will show your potential employer that you can handle the fast-paced environment.

✨Familiarise Yourself with Insurance Practices

While you will receive training, having a basic understanding of insurance practices can set you apart. Research common terms and processes related to claims handling, and be ready to discuss them during your interview.

✨Prepare Questions About the Role

Interviews are a two-way street. Prepare thoughtful questions about the claims handling workflow and team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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