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For Companies At a Glance
- Tasks: Handle customer claims, manage cases, and communicate via phone and email.
- Company: Join Kingscroft, a dynamic company focused on delivering exceptional service.
- Benefits: Enjoy flexible working options and opportunities for skill development.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping others.
- Qualifications: No specific experience required; just bring your enthusiasm and customer service skills.
- Other info: Great opportunity to grow your career in the insurance industry.
The predicted salary is between 28800 - 43200 £ per year.
Would you make a fantastic Claims HandlerAre you looking for a fast paced role dealing with multiple customers , managing claims cases and dealing with information on the phone and on emails Are you looking for a role where you could develop your claims handling skills while demonstrating your customer service , proactive work ethic and professional approach
Kingscroft have been asked to recruit fo…
Claims Handler employer: Kingscroft Professional Resources
Contact Detail:
Kingscroft Professional Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with common claims processes and terminology. This will not only help you understand the role better but also allow you to speak confidently about your knowledge during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. This can help you prepare for handling various customer interactions, especially in a fast-paced environment.
✨Tip Number 3
Research Kingscroft and their values. Understanding the company culture and what they prioritise in their claims handling process can give you an edge in demonstrating your alignment with their goals.
✨Tip Number 4
Network with current or former claims handlers on platforms like LinkedIn. They can provide insights into the role and share tips that could be beneficial for your application and interview preparation.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Claims Handler. Highlight your relevant experience in managing claims cases and customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your proactive work ethic and any previous roles where you handled claims or customer interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully managed claims or provided excellent customer service in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct.
How to prepare for a job interview at Kingscroft Professional Resources
✨Showcase Your Customer Service Skills
As a Claims Handler, you'll be dealing with multiple customers daily. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to empathise with clients and resolve their issues effectively.
✨Demonstrate Your Proactive Work Ethic
Employers are looking for candidates who take initiative. During the interview, discuss situations where you went above and beyond to manage claims or improve processes. This will show that you're not just reactive but proactive in your approach.
✨Familiarise Yourself with Claims Processes
Understanding the basics of claims handling can set you apart from other candidates. Research common claims processes and terminology so you can speak confidently about them during the interview. This shows your commitment to the role and your willingness to learn.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples where you've had to handle difficult situations or make quick decisions. Practising these scenarios will help you articulate your thought process clearly during the interview.
