Duty Officer (Leisure Centre) in Tamworth

Duty Officer (Leisure Centre) in Tamworth

Tamworth Full-Time 13 - 16 £ / hour (est.) No working from home possible
K

At a Glance

  • Tasks: Manage the Leisure Centre, ensuring safety and efficiency while supervising staff and facilities.
  • Company: Join Kingsbury Leisure Centre, part of Castle Phoenix Multi Academy Trust.
  • Benefits: Earn up to £16.35 per hour, with training and development opportunities.
  • Other info: Flexible hours available, perfect for students looking for evening and weekend work.
  • Why this job: Be part of a £1.8 million refurbishment and make a real impact in your community.
  • Qualifications: Must have RLSS UK NPLQ, Pool Plant Operator, and First Aid at Work certifications.

The predicted salary is between 13 - 16 £ per hour.

We are looking for positive, self-motivated and confident people to join the leisure centre management team to assist in taking responsibility in the day-to-day running of the Leisure Centre. The successful candidate(s) will be responsible for the Leisure Centre in the management team’s absence, ensuring that it is run safely and efficiently and supervising the use of facilities by the public.

This position requires strong customer service skills, excellent problem solving and the ability to remain calm under pressure. You should be comfortable leading a small team of swimming teachers and lifeguards. Duties will include being front of house on reception, payments, bookings and administration. You will need to comply with health and safety policies, risk assessments, fire procedures and PSOP (NOP & EAP). You will be responsible for opening and preparing the site/facilities in the morning as well as closing the premises and ensuring the building is secure in the evening (depending on what shift/hours you are working).

This role includes responsibility for the operation and maintenance of the electrical, disinfection, filtration, ventilation and circulation systems and general mechanics of the swimming pool plant room and facilities.

It is essential that you have the following qualifications:

  • RLSS UK NPLQ
  • Pool Plant Operator
  • First Aid at Work

We would consider funding qualifications for the right candidate(s).

Kingsbury Leisure Centre is a top provider of school swimming provision and currently have 20 schools booked in with us for this academic year. We have 350 children in our private swimming lessons, with plans to expand our lessons when we reopen after our refurbishment. This is in addition to our sports hall facilities and variety of sports clubs that attend each week throughout the year.

We will offer you:

  • A programme of training and development;
  • The opportunity to work within a supportive team of diligent and excellent colleagues who have a wealth of expertise and experience.
  • A commitment to staff wellbeing and recognition initiatives through the Trust’s people strategy and well-being committee;

This is an exciting time to join us. We are part of Castle Phoenix Multi Academy Trust which specialises in leadership and is committed to invest in and develop all staff and, most importantly, bring about the best possible outcomes for our students who deserve the very best.

Kingsbury School is committed to safeguarding children. This post is subject to an enhanced DBS Disclosure. Committed to equal opportunities.

Closing Date: 9:00am Monday 02 February 2026

Interviews: w/c 02 February 2026

We reserve the right to close this vacancy early should we receive an overwhelming response. Previous applicants need not apply.

Please note, an online search may form part of this recruitment process following recommendations from Keeping Children Safe in Education (KCSIE) 2024. These posts are exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via the Disclosure and Barring Service (DBS). The Trust is committed to safeguarding, promoting the welfare of children and young people and creating a culture of vigilance and expects all staff and volunteers to share this commitment and vigilance.

Staff are accountable for the way in which they exercise authority, manage risk, use resources and protect students, who they are responsible for or in contact with, from discrimination and avoidable harm. All staff, where paid or voluntary, have a duty to keep young people safe and to protect them from harm. When an individual accepts a role that involves working with children and young people they need to understand acknowledge that the responsibilities and trust are inherent to that role. There will be a requirement that staff observe their obligations in accordance with the Trust’s safeguarding procedure and report any concerns in accordance with the procedure to the appropriate person.

Duty Officer (Leisure Centre) in Tamworth employer: Kingsbury School

Kingsbury School in Tamworth is an excellent employer that prioritises the professional development of its staff, offering a supportive work culture where collaboration and innovation thrive. With flexible full-time and part-time positions available, employees benefit from a strong commitment to safety and quality education, making it a rewarding environment for those passionate about teaching swimming and ensuring student well-being.

K

Contact Details:

Kingsbury School Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Officer (Leisure Centre) in Tamworth

Tip Number 1

Get to know the leisure centre vibe! Visit Kingsbury Leisure Centre, chat with staff, and soak in the atmosphere. This will help you tailor your approach during interviews and show that you're genuinely interested.

Tip Number 2

Practice your customer service skills! Role-play common scenarios you might face as a Duty Officer. Being able to demonstrate your problem-solving abilities and calmness under pressure will set you apart from other candidates.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when it comes to hiring decisions.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and opportunities at Kingsbury Leisure Centre.

We think you need these skills to ace Duty Officer (Leisure Centre) in Tamworth

Customer Service Skills
Problem-Solving Skills
Leadership Skills
Health and Safety Compliance
Risk Assessment
First Aid Certification
Pool Plant Operation

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team at Kingsbury Leisure Centre and contributing to our fresh new vibe.

Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for self-motivated individuals with strong customer service skills, so don’t forget to mention any past roles that showcase these qualities!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the Duty Officer position.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Kingsbury Leisure Centre.

How to prepare for a job interview at Kingsbury School

Know Your Stuff

Make sure you’re familiar with the key responsibilities of a Duty Officer. Brush up on health and safety policies, risk assessments, and the operation of swimming pool systems. Being able to discuss these topics confidently will show that you’re serious about the role.

Show Off Your Customer Service Skills

Since this role involves a lot of interaction with the public, be prepared to share examples of how you've handled customer queries or complaints in the past. Highlight your ability to stay calm under pressure and lead a team effectively.

Demonstrate Team Leadership

You’ll need to supervise swimming teachers and lifeguards, so think of times when you’ve successfully led a team. Discuss your leadership style and how you motivate others, especially in a busy environment like a leisure centre.

Ask Smart Questions

Prepare some thoughtful questions about the leisure centre’s operations, future plans, or team dynamics. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.