At a Glance
- Tasks: Join our vibrant Waiting team, serving delicious food and creating memorable moments for guests.
- Company: Be part of Marston's, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal on shift.
- Other info: We celebrate individuality and support your growth in hospitality.
- Why this job: Experience a lively atmosphere, develop skills, and explore exciting career pathways.
- Qualifications: No experience needed; just bring your passion for great customer service!
We’re on the lookout for new Waiting teammates to join our team!
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs.
Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionateabout providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you:
Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
Waiting Staff employer: Kingsbridge (91373)
Marston’s is an excellent employer for those looking to kickstart their hospitality career, offering flexible hours and a vibrant team culture that fosters camaraderie and support. With benefits like staff discounts and a £4.50 meal deal during shifts, employees can enjoy a rewarding work environment while developing their skills in a lively setting. Join us to create memorable experiences for our guests and grow alongside a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at our pubs. Being knowledgeable about what you’ll be serving can really impress during your interview and shows your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills by sharing any relevant experiences in previous roles or even in everyday situations. Highlighting your ability to create memorable moments for guests will resonate well with us.
✨Tip Number 3
Demonstrate your teamwork abilities by discussing how you've collaborated with others in past jobs or projects. We value a friendly and supportive atmosphere, so showing that you can contribute to this is key.
✨Tip Number 4
Express your willingness to learn and grow within the hospitality industry. Mention any specific areas you're interested in developing, as we offer various career pathways and apprenticeship programmes to support your ambitions.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you've worked in a team, taken orders, or provided excellent service.
Craft a Personal Cover Letter:Write a cover letter that reflects your personality and passion for the role. Mention why you want to work in hospitality and how you can contribute to creating memorable experiences for guests.
Showcase Your Soft Skills:In your application, highlight soft skills such as communication, teamwork, and adaptability. These are crucial for a role in waiting staff, where interaction with customers and colleagues is key.
Express Your Enthusiasm:Convey your excitement about joining the team and working in a lively atmosphere. Let them know you're eager to learn and grow within the company, which aligns with their values of development and support.
How to prepare for a job interview at Kingsbridge (91373)
✨Show Your Personality
This role is all about creating a vibrant atmosphere, so let your personality shine during the interview. Be yourself and don’t be afraid to show enthusiasm for the hospitality industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a small gesture or a big win, showcasing your ability to connect with customers will impress the interviewers.
✨Know the Menu
Familiarise yourself with the pub's menu and any special offerings. Being able to discuss the food and drinks confidently shows that you’re genuinely interested in the role and ready to upsell.
✨Ask Questions
Prepare thoughtful questions about the team culture, training opportunities, and career progression. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
