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Department: IT Solutions – Transition & QA
Location: Newquay, Cornwall, UK
Department: IT Solutions – Transition & QA
Location: Newquay, Cornwall, UK
Description
You must submit a supporting statement with your application, without this, your application will not be shortlisted.
This role reports directly to the Test Manager and works as part of the QA team within the IT Solutions team. We are seeking a motivated and detail-oriented QA Test Analyst to join our QA team. Working within both, a SAFe (Scaled Agile Framework) environment and/or Waterfall project environment, you will support the delivery of high-quality software solutions by ensuring features and functionality meet defined acceptance criteria.
This is an excellent opportunity to begin or grow your career in software testing, collaborating closely with developers, business analysts, and product owners to help deliver value to our customers. This role should be keen to work within a dynamic business and a multi-disciplined team covering a vast array of systems and technologies under test and become a key driver in the improvement of the QA mission and drive the wider understanding of software testing.
The main objectives will be:
Test Design & Execution Develop and execute manual test cases based on user stories and functional requirements. Validate system functionality across different test phases (functional, regression, integration, etc.). Log, track, and retest defects, ensuring timely resolution.
Agile Collaboration Participate actively in Agile ceremonies including Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives. Collaborate with team members during backlog grooming and ensure user stories are testable and meet the Definition of Done.
Quality Assurance Support Work closely with developers and product owners to understand requirements and promote a quality-focused culture. Assist with ensuring testing is integrated early in the development lifecycle.
Documentation & Reporting Document test outcomes clearly and contribute to the development of test reports, summaries, and knowledge bases. Maintain test artefacts to ensure traceability and compliance.
Test Data & Environment Assist with test data preparation and environment setup. Ensure environments are ready for testing cycles and communicate any issues or blockers.
SAFe Agile Participation Contribute to Program Increment (PI) Planning and collaborate within Agile Release Trains (ARTs) when required. Understand and apply SAFe Agile principles to deliver incremental value.
Some travel may be required for meetings and training, (predominately between Quintrell Downs and Lavington Street in London).
Accountabilities
Deliver Test Coverage Aligned to User Stories
- Ensure all assigned user stories have corresponding test cases that meet acceptance criteria.
Execute Manual and Automated Tests
- Perform timely and accurate execution of test cases, including functional, regression, and exploratory testing.
Defect Identification and Retesting
- Identify, log, and track defects with clear reproduction steps.
- Collaborate with developers to resolve issues and confirm defect fixes through retesting.
Engage in Agile Ceremonies and Team Collaboration
- Actively participate in daily stand-ups, sprint planning, sprint reviews, and retrospectives.
- Work collaboratively with developers, business analysts, and product owners to clarify requirements and testing scope.
Maintain Test Artefacts and Documentation
- Keep test cases, test data, and test results up to date and version-controlled where appropriate.
- Contribute to maintaining a clear audit trail for testing activities.
Promote a Quality-First Mindset
- Champion the importance of testing and quality assurance within the Agile team.
- Raise concerns early when quality risks are identified.
Comply with SAFe and Organisational Practices
- Adhere to the principles of the SAFe Agile framework, including aligning with PI Planning outputs, team iteration goals, and ART deliverables.
- Follow organizational standards, including data privacy, security, and compliance requirements.
Continuously Improve Skills and Testing Processes
- Actively seek feedback, training, and development opportunities.
- Identify opportunities for test process improvements and contribute ideas during retrospectives.
Key skills and experience required –
(E) – Essential
(D) – Desirable
Attention to Detail:
Strong focus on identifying inconsistencies, errors, and edge cases (E)
Analytical Thinking:
Ability to break down requirements logically and identify test conditions (E)
Communication Skills:
Clear written and verbal communication, particularly in defect reporting and test documentation (E)
Problem-Solving:
Proactive approach to identifying issues and suggesting improvements (E)
Adaptability & Willingness to Learn:
Enthusiastic about learning new tools, technologies, and Agile ways of working (E)
- Experience operating in a dedicated software tester role within multiple programmes/project of work (D)
- Ability to plan, design, execute and report upon all levels of testing (D)
- Ability to lead on Bug Management and Triage activities (D)
- Formal IT qualifications (ITIL, ISTQB, etc) of foundation or above (D)
- Knowledge of automation technologies (D)
- Knowledge of project management methodologies (D)
- Involvement in implementing and governing testing processes and best practice (D)
- Good knowledge of all testing levels within Functional and Non-Functional testing disciplines (D)
Employee Benefits
- Hybrid Working – Minimum of 5 days per month in the office
- 10% Performance related bonus
- 30 Days holiday and maximum of 8 public holidays (pro-rata)
- Sick pay
- 4 Discretionary Christmas Closure Days
- Contributory pension scheme
- Life Assurance cover
- Service time – 3 Volunteer days per year
- Free onsite parking & Bike racks
- Annual leave purchase scheme – up to a maximum of 10 days (subject to national minimum wage requirements)
- Student Discount (access to Totum, Unidays & Student Beans)
- CycleScheme
- TechScheme
- Opportunities for formal training and professional certification
- Free access to Linkedin Learning
- Free access to Future Learn short courses
- Potential for internal promotion and advancement
Equality, diversity & inclusion
We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to be able to bring their whole selves to work and succeed.
This is in line with King\’s College London (KCL).
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Quality Assurance
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Industries
Information Services
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Contact Detail:
King's Service Centre Recruiting Team