Student Support & Service Desk Advisor in Newquay

Student Support & Service Desk Advisor in Newquay

Newquay Full-Time 31500 - 38500 £ / year (est.) No working from home possible
King's Service Centre

At a Glance

  • Tasks: Provide top-notch support for student inquiries and enhance their experience from application to graduation.
  • Company: King's College London, a prestigious institution dedicated to student success.
  • Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
  • Other info: Join a vibrant team in a dynamic service desk setting.
  • Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 31500 - 38500 £ per year.

King's College London is seeking a Student Enquiries Advisor to deliver world-class 1st line support for student inquiries via multiple channels, supporting the student lifecycle from application to graduation.

You will work in a Newquay-based service desk, engaging with current students, alumni, and third parties, and contribute to high levels of customer satisfaction while meeting KPIs.

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Student Support & Service Desk Advisor in Newquay employer: King's Service Centre

At King’s Service Centre, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and innovation. Located in the picturesque Newquay, Cornwall, our team enjoys a range of benefits including professional development opportunities, a commitment to work-life balance, and the chance to contribute to meaningful projects that enhance service quality for our community. Join us to be part of a dynamic environment where your skills will be nurtured and your contributions recognised.

King's Service Centre

Contact Details:

King's Service Centre Recruitment Team

We think you need these skills to ace Student Support & Service Desk Advisor in Newquay

Customer Service Skills
Communication Skills
Problem-Solving Skills
Multi-Channel Support
KPI Management
Engagement Skills
Adaptability