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- Tasks: Deliver engaging courses on research systems and create helpful training materials.
- Company: Join a supportive team at King’s College London, focused on digital skills development.
- Benefits: Enjoy hybrid working, generous holiday, performance bonuses, and professional development opportunities.
- Why this job: Make a real difference by empowering others with essential digital skills in a dynamic environment.
- Qualifications: Strong knowledge of Microsoft 365 and excellent communication skills are essential.
- Other info: Embrace diversity and enjoy a culture that values your unique contributions.
The predicted salary is between 36000 - 60000 £ per year.
Overview of role
The Digital Skills Trainer is part of the Digital Skills Development Team based within Organisational Development. The team works to help staff throughout King’s develop their digital skills, so they may effectively and safely carry out their roles using the technology available to them.
Department: Human Resources
Location: Newquay, Cornwall, UK
Accountabilities
- Delivering courses on how to use our research systems.
- Creating and updating guidance and training materials.
- Keeping up to date with system updates, new technologies and new ways of working.
- Maintaining good connections with IT specialists.
- Maintaining good connections with the teams that own and use the research systems.
- Participating in testing of new IT services and service improvements.
- Assisting with taking course bookings, liaising with trainees and collecting feedback.
- Undertaking any other reasonable duties and projects as requested by the Head of Digital Skills Development.
Key Skills & Experience Required
- Good knowledge of Microsoft 365 applications, including Word, Excel, PowerPoint, SharePoint and Teams (E)
- Excellent oral and written communication skills (E)
- Confident and professional presentation skills (E)
- Ability to quickly learn new technologies and systems (E)
- Ability to understand technical terms and concepts and then explain these in simple terms to non‑technical colleagues (E)
- Ability to work independently and with others as part of a team (E)
- Self‑motivated, able to manage own workload, and problem solve (E)
- Willingness to travel to London when required (E)
- Experience of creating guidance and delivering training (D)
- Experience of working within Higher Education (D)
Employee Benefits
- Hybrid Working – Minimum of 5 days per month in the office
- 10% Performance related bonus
- 30 Days holiday and maximum of 8 public holidays (pro‑rata)
- Sick pay
- 4 Discretionary Christmas Closure Days
- Contributory pension scheme
- Life Assurance cover
- Service time – 3 Volunteer days per year
- Free onsite parking & Bike racks
- Annual leave purchase scheme – up to a maximum of 10 days (subject to national minimum wage requirements)
- Student Discount (access to Totum, Unidays & Student Beans)
- CycleScheme
- TechScheme
- Opportunities for formal training and professional certification
- Free access to Linkedin Learning
- Free access to Future Learn short courses
- Potential for internal promotion and advancement
Equality, diversity & inclusion
We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to be able to bring their whole selves to work and succeed. This is in line with King's College London (KCL).
Digital Skills Trainer - Research Systems in Newquay employer: King's Service Centre
Contact Detail:
King's Service Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Skills Trainer - Research Systems in Newquay
✨Tip Number 1
Network like a pro! Reach out to current employees at King’s or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini presentation or a demo of how you would deliver a training session. This will not only showcase your expertise but also your communication skills, which are key for this role.
✨Tip Number 3
Stay updated with tech trends! Familiarise yourself with the latest research systems and digital tools. Being knowledgeable about new technologies will impress the hiring team and show you're proactive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at King’s.
We think you need these skills to ace Digital Skills Trainer - Research Systems in Newquay
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Microsoft 365 applications and training delivery. We want to see how your skills align with the Digital Skills Trainer role, so don’t hold back!
Show Off Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. We’re looking for someone who can explain technical concepts simply, so let that shine through in your writing!
Highlight Your Tech Savvy: We love candidates who are quick learners! Mention any new technologies or systems you've mastered recently. This shows us you’re adaptable and ready to keep up with the ever-evolving digital landscape.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at King's Service Centre
✨Know Your Digital Skills
Make sure you brush up on your knowledge of Microsoft 365 applications, especially Word, Excel, PowerPoint, SharePoint, and Teams. Be ready to discuss how you've used these tools in past roles and how you can teach others to use them effectively.
✨Communicate Clearly
Since excellent communication skills are essential for this role, practice explaining technical concepts in simple terms. You might want to prepare a few examples of how you've successfully communicated complex information to non-technical colleagues in the past.
✨Show Your Training Experience
If you've created guidance or delivered training before, be sure to highlight this experience. Think about specific courses you've led or materials you've developed, and be prepared to discuss the feedback you received from trainees.
✨Stay Updated on Tech Trends
Demonstrate your willingness to keep up with new technologies and system updates. Research recent advancements in digital skills training and be ready to share your thoughts on how they could benefit the organisation.