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- Tasks: Support students and applicants with their journey to King’s College London.
- Company: Join the expanding Admissions and Student Services team at King’s College London.
- Benefits: Gain valuable experience in student support and customer service.
- Other info: Flexible working arrangements and opportunities for travel.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Our Admissions and Student Services team is expanding! We’re looking for passionate individuals to join us in delivering an outstanding applicant experience for King’s College London. As part of this newly formed team, you’ll play a pivotal role in supporting prospective and current students from around the world. You’ll be the first point of contact for thousands of applicants, helping to shape their journey to King’s through fair, inclusive, and accessible service.
What You’ll Do
- Respond to applicant and current student queries via the admissions portal, phoneline, email and chat.
- Proactively seek and share accurate, comprehensive information.
- Collaborate with colleagues to build and share knowledge across the team.
- Demonstrate excellent communication, troubleshooting, and customer care skills.
- Take ownership of enquiries and ensure a positive applicant experience.
What We’re Looking For
- Strong interpersonal and communication skills.
- Confidence in handling queries and resolving issues.
- A proactive approach to learning and sharing information.
- A passion for supporting students and delivering high-quality service.
Why Join Us?
This is a fantastic opportunity to be part of a growing team at the heart of King’s College London’s global admissions and student services. Whether you’re looking to build experience in student support or bring your customer service expertise to a meaningful role, we’d love to hear from you. Some travel may be required for meetings and training, (predominately between Quintrell Downs and university campuses in London). This is a full-time 40 hour per week post. The hours are 8.5 per day, covering 07:00-19:00 Monday to Friday and occasional Bank Holidays. The post-holder will need to be flexible to accommodate unexpected staffing issues. This is contractually an office based role however we operate a hybrid working arrangement at Leadership discretion.
Admissions Advisor in Cornwall employer: King's Service Centre
Contact Detail:
King's Service Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Advisor in Cornwall
✨Tip Number 1
Network like a pro! Reach out to current Admissions Advisors or people in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know who might have an inside scoop!
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with applicants, get comfortable chatting about your experiences and how you can help students. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show your passion for student support! During interviews, share specific examples of how you've helped others in the past. This will demonstrate your commitment to delivering high-quality service and make you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at King’s College London. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Admissions Advisor in Cornwall
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Admissions Advisor role. Highlight your communication skills and any experience you have in customer service or student support. We want to see how you can bring your unique flair to our team!
Show Your Passion: Let your enthusiasm for supporting students shine through in your application. Share any relevant experiences that demonstrate your commitment to providing high-quality service. We love seeing candidates who are genuinely excited about helping others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate applicants who can communicate effectively, just like we do with our students!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at King's Service Centre
✨Know Your Stuff
Before the interview, make sure you’re familiar with King’s College London and its admissions process. Research their values and mission to show that you’re genuinely interested in the role and the institution.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and student support. Think about how you would handle specific scenarios, as this will demonstrate your problem-solving skills and proactive approach.
✨Showcase Your Communication Skills
Since the role requires excellent communication, be prepared to showcase your interpersonal skills during the interview. Use clear and concise language, and don’t hesitate to ask for clarification if you need it.
✨Be Ready to Share Examples
Prepare specific examples from your past experiences that highlight your ability to handle queries and resolve issues. This will help illustrate your passion for supporting students and delivering high-quality service.