At a Glance
- Tasks: Lead the Change Enablement process and ensure quality service delivery.
- Company: A top university service provider in the UK with a focus on innovation.
- Benefits: Performance-related bonus, hybrid working, and opportunities for continuous improvement.
- Why this job: Make a real impact in IT service management while collaborating with a dynamic team.
- Qualifications: Strong communication skills and experience in managing IT service processes.
- Other info: Join a supportive environment that values teamwork and professional growth.
The predicted salary is between 43200 - 72000 Β£ per year.
A leading university service provider in the UK is seeking a Change Enablement Practice Manager to lead the effective delivery of the Change Enablement process in alignment with ITIL 4 standards. This role demands excellent communication skills, the ability to oversee projects while ensuring quality service delivery, and significant experience in managing IT service processes. The position offers a performance-related bonus and hybrid working conditions, with a focus on continuous improvement and team collaboration.
Change Enablement Practice Lead employer: King's Service Centre
Contact Detail:
King's Service Centre Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Change Enablement Practice Lead
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
β¨Tip Number 2
Prepare for those interviews by practising common questions related to change enablement and IT service processes. We recommend doing mock interviews with friends or using online resources to boost your confidence.
β¨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing IT service processes and delivering quality service. Real-life examples can make a huge difference.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Change Enablement Practice Lead
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Change Enablement Practice Lead role. Highlight your project management experience and any ITIL 4 knowledge you have, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about change enablement and how your background makes you the perfect candidate. Donβt forget to mention your communication skills and experience in managing IT service processes.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to deliver quality service and lead projects. Numbers and outcomes speak volumes, so if you improved a process or led a successful project, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, itβs super easy and straightforward β just follow the prompts and submit your materials!
How to prepare for a job interview at King's Service Centre
β¨Know Your ITIL 4 Inside Out
Make sure youβre well-versed in ITIL 4 standards, as this role heavily relies on them. Brush up on the key principles and processes, and be ready to discuss how you've applied them in previous roles.
β¨Showcase Your Communication Skills
Since excellent communication is a must for this position, prepare examples of how you've effectively communicated with teams and stakeholders in past projects. Think about times when your communication made a significant impact on project outcomes.
β¨Demonstrate Project Oversight Experience
Be ready to talk about your experience in managing IT service processes and overseeing projects. Highlight specific projects where you ensured quality service delivery and how you tackled any challenges that arose.
β¨Emphasise Continuous Improvement
This role focuses on continuous improvement, so come prepared with examples of how you've driven improvements in past roles. Discuss any methodologies or frameworks youβve used to enhance processes and team collaboration.