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- Tasks: Analyse data and create insightful reports to enhance admissions processes.
- Company: Join the dynamic team at King's College London in beautiful Newquay.
- Benefits: Enjoy hybrid working, generous holiday, and professional development opportunities.
- Why this job: Make a real impact on student admissions while developing your data skills.
- Qualifications: Degree-level education and strong data analysis skills required.
- Other info: Flexible work environment with a commitment to diversity and inclusion.
The predicted salary is between 30000 - 40000 £ per year.
As a member of the Student Application Services team, you will provide the highest standard of IT support to staff and students at King’s College London. This post holder will be expected to work closely and on their own initiative with IT Services and King’s College London and will be integral in providing the Admissions department and the wider Global Student and Admissions team (GSRA) with a strong data foundation and reporting service. You will be responsible for providing dashboards and reports that will assess and provide insight into the effectiveness of the Admissions and recruitment service, measuring against KPI’s and SLA’s, performance forecasting, workload management data, and insights that will help identify time critical periods and planning objectives.
The role will support a range of reporting needs, including supplying data for Admissions FOI requests, HESA returns, and various Admissions-related projects—such as providing historical data for evaluating entry requirements or meeting statutory reporting obligations. It will also offer technical assistance to staff in accessing and analysing data.
Accountabilities
- Rebuild a suite of PowerBI reports to increase accuracy and efficiency, with supporting guidance documents.
- Provide a comprehensive real-time performance management and service efficiency dashboard.
- Provide insights and analysis to effectively identify workload allocation and assist with planning and monitoring.
- Report on key metrics that will assist SLT to measure performance objectives and forecast on recruitment aims.
- Support data reporting needs relevant to Admissions for a variety of stakeholders.
- Identify areas for process improvement and service efficiency.
- Provide support and technical advice to staff to assist with data retrieval and analysis.
- Adhere to ITIL based Service Management processes.
Key Skills & Experience Required
- Educated to degree level or equivalent experience (D).
- Qualified and/or experience of working within an ITIL or Agile framework (D).
- Strong proven data analysis skills (E).
- Ability to produce data reports and dashboards on a variety of systems such as PowerBI, and for a variety of audiences (E).
- Experience of using a records management system i.e. SITS, along with experience of using SQL to support and problem solve within that system (E).
- Strong IT skills and experience of both front end and back IT processes (E).
- A basic understanding of Admissions (D).
- Experience of working in higher education (D).
- Strong interpersonal, communication and document writing skills, interacting appropriately with users of various technical skill levels, always remaining calm and courteous (E).
- Strong fault finding/diagnostic/trouble‑shooting skills (E).
- Ability to work on both longer‑term projects and urgent requests simultaneously and prioritise effectively (E).
- Commitment to personal development and knowledge enhancement through networking, learning and identifying training needs and opportunities (E).
- Ability to identify stakeholder needs and work with limited supervision (D).
- Full Driving Licence or the ability to work from the Quintdown office (Cornwall) (E).
- Flexibility to travel to London campus for training/meetings, and to work additional hours as the role requires during our busiest periods from mid‑late August (2 week leave embargo enforced) (E).
Employee Benefits
- Hybrid Working - Minimum of 5 days per month in the office.
- 10% Performance related bonus.
- 30 Days holiday and maximum of 8 public holidays (pro‑rata).
- Sick pay.
- 4 Discretionary Christmas Closure Days.
- Contributory pension scheme.
- Life Assurance cover.
- Service time - 3 Volunteer days per year.
- Free onsite parking & Bike racks.
- Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements).
- Student Discount (access to Totum, Unidays & Student Beans).
- CycleScheme.
- TechScheme.
- Opportunities for formal training and professional certification.
- Free access to Linkedin Learning.
- Free access to Future Learn short courses.
- Potential for internal promotion and advancement.
Equality, diversity & inclusion
We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to be able to bring their whole selves to work and succeed. This is in line with King's College London (KCL).
Admissions Data Analyst employer: King's Service Centre
Contact Detail:
King's Service Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Data Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at King’s College London on LinkedIn or other platforms. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your data analysis skills, especially with PowerBI and SQL. We want to show that we can hit the ground running and tackle those reporting needs head-on!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Think of examples where you’ve improved processes or provided technical support. We love hearing about how you’ve made a difference in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate candidates who are eager to join our team and make an impact.
We think you need these skills to ace Admissions Data Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Admissions Data Analyst role. Highlight your data analysis skills and experience with tools like PowerBI, as well as any relevant work in higher education. We want to see how you fit into our team!
Showcase Your Technical Skills: Don’t hold back on showcasing your technical prowess! Mention your experience with SQL and any records management systems you've used. We’re looking for someone who can hit the ground running, so let us know what you bring to the table.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your skills and experiences stand out. We appreciate straightforward communication, especially when it comes to data!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at King's Service Centre
✨Know Your Data Tools
Familiarise yourself with PowerBI and SQL before the interview. Be ready to discuss how you've used these tools in past roles, especially in creating reports or dashboards. This will show your technical prowess and readiness for the Admissions Data Analyst position.
✨Understand the Admissions Landscape
Research the admissions process at King's College London and be prepared to discuss how data analysis can improve efficiency and effectiveness. Showing that you understand the context of your role will impress the interviewers and demonstrate your commitment.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as handling data discrepancies or prioritising urgent requests. Prepare examples from your experience that showcase your problem-solving skills and ability to work under pressure.
✨Showcase Your Communication Skills
Since you'll be interacting with various stakeholders, practice explaining complex data concepts in simple terms. Highlight your interpersonal skills during the interview by engaging with the interviewers and asking insightful questions about their data needs.