At a Glance
- Tasks: Supervise fire and security teams, ensuring top-notch service and performance.
- Company: Join Kings Security, a leader in the industry with a focus on teamwork and excellence.
- Benefits: Earn up to £2,000 bonus, enjoy paid travel time, overtime, and a company car.
- Other info: Immediate start available with excellent career development opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Customer-focused with strong people skills and basic fire systems knowledge.
The predicted salary is between 36000 - 60000 £ per year.
Key Purpose of the Job
Area Engineering Supervisor to assist the Regional Manager in delivering performance, motivation and excellent customer service to Kings customers. Providing a field-based link between the Service department(office) and security Engineers, including Fire.
Key Job Responsibilities
- Support the REM and Installation Manager (IM - where requested) in all aspects of the business.
- Assist schedulers with Engineer skill matrix to maximise SLA & KPI performance.
- Assist the teams in case of sickness, leave or resource problems.
- Attend operational meetings with or in place of REM.
- Assist with field-based Engineers Performance Appraisals
- Monitor poor performance and develop improvement plans locally, assist with improvement of Engineer performance by application of company procedures where necessary.
- Support Engineers technically and assist with problematic sites to resolve any issues.
- Assist the REM and/or IM with project planning/implementation.
- Rota management of call out to provide each region with full cover.
- Carry out Security Engineer & Technical audits, meter calibration & ladder inspections in line with the company planner to ensure 100% compliance.
- Carry out Subcontractor audits, ensuring performance is in line with standards and KST requirements in terms of quality and 100% compliance. Provide detailed reports and feedback on Sub-Contractor installations.
- Carry out fleet audits and stock take of team vehicles in line with company procedures.
- Field based management for any complaints and attend site/customer meetings where required.
- Assist with timesheet submission before the agreed deadline for approval.
- Assisting the REM with Engineer timekeeping and monitored via company tools/applications.
- Support the REM & IM in all aspects of service and installation delivery.
- Assist to recruit, motivate, manage and retain a highly skilled Fire and Security Engineering resource within their area.
Requirements
Essential requirements for the job
- Customer focused.
- Excellent people skills
- PC Literate
- Team player
- Strong interpersonal and communication skills
- Self-motivated and confident
- Ability to prioritise workloads
- Exceed all tasks given
- Be an ambassador for Kings at all times, displaying quality and excellence in all dealings with external and internal customers and suppliers
- Ability to work within a continually changing environment
- Basic Fire Systems knowledge
Benefits
Benefits
- Performance Related Bonus - opportunity to earn up to additional £2,000 yearly (paid quarterly)
- High OTE available
- Paid Travel time after 30 minutes
- Paid Overtime at premium rate
- Standby allowance for on call
- Full Remote Technical Support
- Company Car with private use option
- Life Insurance
- Company Health Care Plan
- 25 days holiday + 8 bank holidays
- Day back in lieu when bank holiday worked
- Immediate start available
- Career development opportunities
- Referral Scheme
- Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on real savings for everyday needs
- Wagestream â Get instant access to your wages through our financial wellbeing tool.
Fire and security supervisor in Glasgow employer: Kings Security
Kings Security is an exceptional employer that prioritises employee growth and well-being, offering a competitive performance-related bonus and extensive benefits such as paid travel time, overtime, and a comprehensive health care plan. Our inclusive work culture fosters collaboration and motivation, ensuring that every team member feels valued while providing opportunities for career advancement in the dynamic field of fire and security management.
StudySmarter Expert Advice🤫
We think this is how you could land Fire and security supervisor in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or online webinars to meet potential employers and show them what you've got. Remember, it's all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their mission. We want you to shine, so practice common interview questions and have some examples of your past achievements up your sleeve.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested in the role and reinforces your enthusiasm for joining the team at Kings Security.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that job!
We think you need these skills to ace Fire and security supervisor in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fire and Security Supervisor role. Highlight relevant experience and skills that match the job description, like your customer service skills and technical knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've supported teams in the past and how you can help us deliver excellent service to our customers.
Showcase Your People Skills:Since this role involves a lot of interaction with engineers and customers, make sure to highlight your people skills. We love candidates who can communicate effectively and motivate others, so share any relevant experiences that demonstrate these abilities.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Kings Security
✨Know Your Stuff
Make sure you brush up on your basic fire systems knowledge. Familiarise yourself with the key responsibilities of the role, especially around performance appraisals and compliance audits. This will show that you're not just interested in the job, but that you understand what it entails.
✨Show Off Your People Skills
Since this role is all about teamwork and communication, be ready to share examples of how you've successfully worked with others in the past. Think about times when you’ve motivated a team or resolved conflicts – these stories will highlight your interpersonal skills.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you'd handle specific situations, like managing sickness or resource problems. Think through your approach to problem-solving and how you would support engineers in the field. This will demonstrate your ability to think on your feet.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team dynamics. This shows that you’re genuinely interested in the role and helps you gauge if it’s the right fit for you.
