Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Business Support team as the first point of contact for customers and handle various administrative tasks.
- Company: Kings Security is a dynamic company focused on delivering exceptional customer service in a fast-paced environment.
- Benefits: Enjoy a supportive workplace, health care plan, 25 days holiday, and discounts worth up to £1,200 annually.
- Other info: We are an Equal Opportunities Employer, welcoming diverse applicants.
- Why this job: This role offers growth opportunities, teamwork, and the chance to make a real impact on customer satisfaction.
- Qualifications: You need strong numeracy skills, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
Business Support Administrator, Bradford
col-narrow-left
Client:
Kings Security
Location:
Bradford, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
99fcda934b5a
Job Views:
6
Posted:
29.05.2025
Expiry Date:
13.07.2025
col-wide
Job Description:
Job Description
Key Purpose of the Job:
We are seeking a confident and dynamic individual to join our Business Support team, working in a fast-paced environment you will be the first point of contact for customers, you will need to ensure all administration tasks are completed within set time frames and you will also be working with Account Managers to address, identify and resolve issues affecting customer service and account profitability.
Key Job Responsibilities:
- General administrative duties
- Preparing completed jobs for invoicing purposes – via our CRM system.
- Assisting Installation team by preparing Installation packs for key customer
- Logging of Service/Installation calls on our CRM system.
- Working from various databases – Protean, Web based programs, MS Office.
- Keeping our CRM system information up to date. Creating, updating, and closing customer accounts.
- Chasing of Installation and Service departments to make sure jobs are complete within timeframes and Customer SLAs.
- Development of relationships and point of contact with key customer – liaising directly via e-mail and telephone.
- Working alongside the client Account Managers/key stakeholders to address, identify and resolve issues affecting customer SLA’s and account profitability.
- Liaising with various department within business to create reports from our CRM system for our clients.
- Liaising with Customer Service department to aid in resolving any Customer complaints.
- Assisting credit control on account queries
- Provide annual leave cover for wider Departmental team when required.
Requirements
Essential requirements for the job:
- High level of numeracy, accuracy and attention to detail.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proactive approach to meeting the demands of key customers.
- Excellent working knowledge of Microsoft Teams, Word, Excel and PowerPoint.
- Excellent administrative skills
- Ability to work on an individual basis as well as part of a team.
- Ability to communicate effectively to both technical and non – technical clients.
- Excellent use of written and spoken English language
- Customer facing skills in regular administration and Invoicing reviews.
Desirable requirements for the job:
- Ability to be able to Problem Solve
- Previously worked in an Administration role
When Kings carry our recruitment we do so as an Equal Opportunities Employer.
Benefits
Benefits Include:
- Supportive and Collaborative Environment
- Company Health Care Plan
- Company Pension
- Life Insurance
- 25 days holiday plus Bank Holidays
- Development Opportunities
- Referral Scheme
- Employee Recognition Scheme
- Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on reals savings for everyday needs
- Cycle to Work Scheme
- Wagestream – Get instant access to your wages through our financial wellbeing tool.
Requirements
admin
#J-18808-Ljbffr
Business Support Administrator employer: Kings Security
Contact Detail:
Kings Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Familiarise yourself with the CRM systems mentioned in the job description, such as Protean and any web-based programs. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your proactive approach to the hiring team.
✨Tip Number 2
Brush up on your customer service skills, as this role requires effective communication with both technical and non-technical clients. Practising how to handle various customer scenarios can help you stand out during interviews.
✨Tip Number 3
Showcase your ability to multitask and manage time effectively. Prepare examples from your past experiences where you successfully prioritised tasks under pressure, as this is crucial for the fast-paced environment at Kings Security.
✨Tip Number 4
Network with current or former employees of Kings Security if possible. This can provide you with valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Business Support Administrator.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration and customer service. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and ability to multitask.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Highlight specific examples from your past work that showcase your problem-solving skills and ability to work under pressure, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Business Support Administrator position.
How to prepare for a job interview at Kings Security
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific tasks you've managed, such as invoicing or CRM updates, and how you ensured accuracy and efficiency.
✨Demonstrate Your Customer Service Abilities
Since the role involves being the first point of contact for customers, share examples of how you've successfully handled customer inquiries or complaints in the past. Emphasise your communication skills and ability to resolve issues.
✨Highlight Your Multi-tasking and Time Management Skills
The job requires juggling multiple tasks simultaneously. Prepare to explain how you prioritise your workload and manage deadlines effectively, perhaps by sharing a specific instance where you successfully balanced competing demands.
✨Familiarise Yourself with Relevant Software
Make sure you have a good understanding of Microsoft Teams, Word, Excel, and PowerPoint. If possible, mention any experience you have with CRM systems, as this will show you're ready to hit the ground running.