At a Glance
- Tasks: Service and maintain security systems like intruder alarms and CCTV.
- Company: Join a leading security service provider with a focus on innovation.
- Benefits: Earn up to £45,000 OTE, plus bonuses and remote work options.
- Other info: Flexible working, company car, and access to financial wellbeing tools.
- Why this job: Make a difference in safety while enjoying great perks and career growth.
- Qualifications: 3+ years in the security industry and strong customer service skills.
The predicted salary is between 40000 - 50000 £ per year.
£45,000 is OTE, basic salary is based on experience.
Benefits:
- Performance Related Pay – opportunity to earn up to additional £2,000 yearly (paid quarterly)
- High OTE available
- Paid Overtime at premium rate
- Standby allowance for on call
- Full Remote Technical Support
- Company Car with private use option
- Life Insurance
- Company Health Care Plan
- 25 days holiday + 8 bank holidays
- Day back in lieu when bank holiday worked
- Immediate start available
- Career development opportunities
- Referral Scheme
- Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on real savings for everyday needs
- Wagestream – Get instant access to your wages through our financial wellbeing tool.
Key Purpose of the Job:
Servicing and maintenance of intruder, CCTV and access control systems in accordance with the current standards.
Key Job Responsibilities:
- Servicing and maintaining various intruder, CCTV, and access control systems.
- Working towards and exceeding maintenance and fault finding targets.
- Demonstrate systems for customers and explain details such as the causes and consequences of false alarms.
- Be part of an On Call Rota for OOH callouts and telephone support.
- Understanding the clients’ needs and fulfilling all jobs required.
- Any other reasonable requests from management.
- The post holder will ensure the health, safety and welfare of themselves and their team in accordance with the Kings Policy.
- Implement and act in accordance with all company policies including and but not limited to information security policies, environmental, quality and health and safety.
- Protect assets from unauthorised access, disclosure, modification, destruction, or interference.
Essential Requirements:
- 3+ years background and experience of working or undertaking service, repair work within security industry.
- Ability to demonstrate a working knowledge of various intruder panels, eg galaxy, menvier & scantronics.
- Network/IP based product experience.
- Applicants must have a clean full UK driving licence.
- Checkable work history and suitable references.
- Good communication skills.
- Good customer service skills.
When Kings carry out the recruitment process, we shall recruit as an equal opportunities employer.
Job Types: Full-time, Permanent.
SECURITY SERVICE ENGINEER employer: Kings Secure Technologies
Kings Security is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With flexible shift patterns and competitive pay, our Relief Security Officers enjoy a range of benefits including a company pension, healthcare cash plan, and instant access to wages through Wagestream. Working in Derby and surrounding areas, you'll be part of a dedicated team committed to maintaining safety and security while building positive relationships with clients and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land SECURITY SERVICE ENGINEER
✨Tip Number 1
Network, network, network! Reach out to your connections in the security industry and let them know you're on the hunt for a Security Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of intruder systems, CCTV, and access control. Be ready to discuss your experience with specific products like Galaxy or Menvier, as well as how you've tackled challenges in previous roles.
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, it's not just about fixing systems; it's about understanding clients' needs and providing top-notch support. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to stand out from the crowd!
We think you need these skills to ace SECURITY SERVICE ENGINEER
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the security industry, especially with intruder systems and CCTV. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant background!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Security Service Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Showcase Your Communication Skills:Good communication is key in this role, so make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see that you can convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other great opportunities we have available!
How to prepare for a job interview at Kings Secure Technologies
✨Know Your Tech
Make sure you brush up on your knowledge of intruder panels like Galaxy, Menvier, and Scantronics. Be ready to discuss your hands-on experience with these systems, as well as any network/IP-based products you've worked with. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Show Off Your Customer Service Skills
Since this role involves interacting with clients, be prepared to share examples of how you've successfully communicated technical information to non-technical customers. Highlight any experiences where you resolved issues or exceeded customer expectations, as this will demonstrate your ability to understand and fulfil client needs.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, such as handling false alarms or emergency callouts. Think about how you would approach these scenarios and be ready to explain your thought process. This will help the interviewers see how you handle pressure and make decisions on the spot.
✨Understand Company Policies
Familiarise yourself with the company's health, safety, and information security policies. Being able to discuss how you would implement these in your role shows that you take compliance seriously and are a good fit for their culture. It also demonstrates your commitment to protecting both the company’s and clients’ assets.
