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- Tasks: Assist with customer calls and perform remote maintenance checks on CCTV and intruder systems.
- Company: Leading security technology firm in Bradford with a focus on innovation.
- Benefits: Health care, pension, and opportunities for personal development.
- Why this job: Join a dynamic team and gain hands-on experience in tech support.
- Qualifications: Customer-focused, PC literate, and strong interpersonal skills required.
- Other info: Enjoy a flexible 3-week rolling shift pattern and grow your career.
The predicted salary is between 500 - 1500 £ per month.
A leading security technology firm in Bradford is seeking a Technical Support Intern to join their team. You will work alongside the Technical Support team, using customer service skills to assist with incoming calls. The role includes performing remote maintenance checks for CCTV and intruder systems, while adhering to a 3-week rolling shift pattern.
The ideal candidate should be customer-focused, PC literate, and possess strong interpersonal skills.
Benefits include health care, pension, and development opportunities.
Helpdesk & Remote Support Assistant (CCTV/Intruder) in Bradford employer: Kings Secure Technologies
Contact Detail:
Kings Secure Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk & Remote Support Assistant (CCTV/Intruder) in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the security tech industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers with their CCTV and intruder systems, brush up on how to handle tricky situations. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your tech know-how! Be ready to discuss your PC literacy and any relevant experience during interviews. If you've tinkered with similar systems before, share those stories to demonstrate your hands-on skills.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're genuinely interested in joining our team. Don't miss out on the chance to be part of something great!
We think you need these skills to ace Helpdesk & Remote Support Assistant (CCTV/Intruder) in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your customer service skills and technical knowledge align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Technical Skills: Since this role involves CCTV and intruder systems, mention any relevant technical skills or experiences you have. We love seeing candidates who are eager to learn and grow in the tech field!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kings Secure Technologies
✨Know Your Tech
Familiarise yourself with CCTV and intruder systems before the interview. Brush up on common technical issues and solutions, as well as any relevant software or tools you might encounter in the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or helped customers effectively, as this will showcase your interpersonal skills.
✨Shift Pattern Awareness
Understand the 3-week rolling shift pattern mentioned in the job description. Be ready to discuss your flexibility and willingness to adapt to different shifts, as this shows your commitment to the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the technologies used. This not only demonstrates your interest in the position but also helps you gauge if the company is the right fit for you.
