Senior Business Support Lead - CRM, Invoicing & SLAs in Bradford

Senior Business Support Lead - CRM, Invoicing & SLAs in Bradford

Bradford Full-Time 32330 - 39514 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead the Business Support team and manage day-to-day administration tasks.
  • Company: Join Kings Secure Technologies, a leader in innovative security solutions.
  • Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
  • Other info: Dynamic role with a focus on teamwork and customer satisfaction.
  • Why this job: Be the first point of contact for customers and make a real difference.
  • Qualifications: Experience in business support and strong communication skills.

The predicted salary is between 32330 - 39514 £ per year.

Kings Secure Technologies group is seeking a confident Senior Business Support Administrator in Bradford to lead the Business Support team and act as the first point of contact for customers. You will collaborate with Account Managers to resolve issues impacting service and profitability while ensuring timely completion of admin tasks.

In this role you will:

  • Manage day-to-day administration
  • Prepare installation packs
  • Log calls in our CRM
  • Generate reports
  • Support workload prioritisation

Senior Business Support Lead - CRM, Invoicing & SLAs in Bradford employer: Kings Secure Technologies group

Kings Secure Technologies group is an excellent employer, offering a dynamic work culture that values innovation and teamwork. With a focus on employee growth, we provide ongoing training and development opportunities, ensuring our team members are equipped to excel in their roles. Working remotely allows for flexibility while being part of a supportive community dedicated to delivering top-notch security solutions across the UK.

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Contact Details:

Kings Secure Technologies group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Business Support Lead - CRM, Invoicing & SLAs in Bradford

✨Get to Grips with Data Visualisation Tools

If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.

✨Join Local Business Intelligence Meetups

Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Kings Secure Technologies group!

✨Engage with Online BI Communities

Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.

✨Leverage Your University’s Career Support

If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!

We think you need these skills to ace Senior Business Support Lead - CRM, Invoicing & SLAs in Bradford

Leadership Skills
Customer Service Skills
CRM Management
Administration Skills
Report Generation
Issue Resolution
Collaboration Skills

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at Kings Secure Technologies group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at Kings Secure Technologies group

✨Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

✨Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

✨Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

✨Know their business model

Get familiar with Kings Secure Technologies group’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.