Print & Mail Operative (Perm)

Print & Mail Operative – Edinburgh – Shifts between 7am-6pm (37.5 hrs per week)

Our client, a leading Investment Management company based in Edinburgh, is looking for a skilled Print & Mail Operative to join their operations team. This is an excellent opportunity for an experienced professional to work in a dynamic, client-focused environment, delivering high-quality print and mail services.

Key Responsibilities:

• Deliver a high-standard print and mail service that consistently meets SLAs and client specifications.
• Operate a variety of digital print and finishing equipment, including: Canon V800, Canon T4100, Ideal guillotines, laminators, folders, creasers and comb/wire binding machines.
• Completing all printing requests and ensuring all documents are quality checked.
• Maintain printers and ensure sufficient stock of stationery and consumables at all times.
• Support goods-in, mail handling, and courier processes, including operation of the Quadient franking machine and X-ray machine.
• Respond promptly and professionally to enquiries, requests, and complaints, maintaining a strong customer-focused approach.

Ideally you will have:

• Previous experience in a print and mailroom environment is essential.
• Strong customer service and communication skills.
• Highly organised with the ability to manage multiple tasks and meet deadlines.
• Flexible, proactive, and attentive to detail, with a can‑do attitude.