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- Tasks: Provide exceptional customer service and manage the reception area.
- Company: Dynamic client in Horsham focused on employee experience.
- Benefits: Ongoing temporary role with flexible shifts and valuable experience.
- Why this job: Be the welcoming face of the office and enhance daily operations.
- Qualifications: Experience in reception or hospitality and strong customer service skills.
- Other info: Great opportunity to develop your professional skills in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
Temporary Concierge Receptionist - Horsham - Shifts between 8.00am-6.00pm
Our client in Horsham is seeking a skilled Concierge Receptionist on an ongoing temporary basis, who will be dedicated to providing exceptional customer service and ensuring a superior employee experience. This role involves facilitating seamless access to a variety of client services, thereby enhancing the daily working environment for the client's employees. This role is essential for creating a welcoming atmosphere and ensuring smooth operations within the office environment.
Candidate Responsibilities:
- Manage the switchboard and facilities management helpdesk.
- Maintain the client reception area and organise meeting rooms, including audio-visual setup.
- Greet and assist all visitors, ensuring exceptional customer service for employees and guests.
- Provide proactive support to employees, maintaining professionalism and efficiency with necessary follow-ups.
- Oversee daily responsibilities related to Service Level Agreements (SLAs) and service delivery.
- Act as the primary liaison for on-site services.
- Stay updated and trained in all concierge reception processes.
- Ensure high standards of customer service in all interactions with clients.
Ideally you will have:
- Previous experience in concierge/ reception/ front of house/hospitality is desired.
- Excellent customer service and interpersonal skills.
- Strong IT skills, competent in Microsoft Office 365 applications to intermediate level.
*JOB FILLED* Concierge Receptionist employer: Kings Recruitment Consultants
Contact Detail:
Kings Recruitment Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land *JOB FILLED* Concierge Receptionist
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a role. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you feel more confident and ready to showcase your exceptional customer service skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role like Concierge Receptionist. Make sure you look polished and professional to show you mean business.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. It’s super easy, and you’ll be one step closer to landing that dream job in no time!
We think you need these skills to ace *JOB FILLED* Concierge Receptionist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service or hospitality. We want to see how you've gone above and beyond to create a welcoming atmosphere for guests and employees alike.
Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application to match the job description. Mention specific skills like managing switchboards or organising meeting rooms that are relevant to the role.
Be Professional Yet Approachable: Your written application should reflect the balance of professionalism and friendliness we value at StudySmarter. Use a warm tone while keeping it polished – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Kings Recruitment Consultants
✨Know Your Customer Service Basics
Since the role is all about exceptional customer service, brush up on your customer service principles. Think of examples from your past experiences where you went above and beyond for a client or resolved a tricky situation. This will show that you understand the importance of creating a welcoming atmosphere.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and make notes on key responsibilities like managing the switchboard and organising meeting rooms. Prepare to discuss how your previous experience aligns with these tasks, and be ready to share specific instances where you've successfully handled similar duties.
✨Practice Your IT Skills
As the job requires strong IT skills, especially in Microsoft Office 365, make sure you're comfortable using these applications. Consider doing a quick refresher on any tools you might not have used recently, so you can confidently discuss your proficiency during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or what a typical day looks like for a Concierge Receptionist. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
