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For Companies At a Glance
- Tasks: Manage client relationships and oversee direct mail projects from start to finish.
- Company: Join a leading direct mail facility in Crawley, known for its innovative print solutions.
- Benefits: Enjoy a competitive salary, flexible working hours, and a supportive team environment.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction while making an impact.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: Opportunity for growth and development in a fast-paced industry.
The predicted salary is between 24000 - 40000 £ per year.
A fabulous opportunity has arisen for an experienced Account Manager to join our clients direct mail facility. Ideally, the successful candidate will have a strong background in account management within the direct mail industry. The Account Manager will be expected to support with all aspects of the management, development and delivery of the customers print communications and will strategically grow relationships with customers.
Candidate Responsibilities:
- Build good working relationships with clients, multiple stakeholders, including key client representatives, business end users, designers, suppliers, production and operations teams.
- Preparation of quotations for clients for their various print requirements.
- Work closely with designers and suppliers to create artwork to the clients specification.
- Monitor client orders, ensuring prompt delivery within the specified timeframe, communicating any delays.
- Manage client enquiries with customer satisfaction being the key priority.
- Maintain stock levels and keeping a tight handle on any packaging requirements for the business.
Ideally you will have:
- The desire to deliver a high level of customer service.
- Excellent communication and problem solving skills.
- Eye for detail and ability to spot potential problems before they occur.
- An enthusiastic and flexible attitude, highly motivated and with a sound work ethic.
- A team player, able to work under pressure and deliver results.
- Good all round MS office capability with emphasis on Microsoft Excel. Experience of mail merge and working with pdf artwork advantageous.
Direct Mail Account Manager (Perm) employer: Kings Recruitment Consultants
Contact Detail:
Kings Recruitment Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Mail Account Manager (Perm)
✨Tip Number 1
Network with professionals in the direct mail industry. Attend relevant events or join online forums where you can connect with current Account Managers and learn about their experiences. This can give you insights into what employers are looking for and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in direct mail. Being knowledgeable about innovations in print communications can set you apart from other candidates. Consider following industry blogs or subscribing to newsletters to stay updated.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Think about challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills and customer service focus.
✨Tip Number 4
Showcase your proficiency in Microsoft Excel and any experience with mail merge or PDF artwork during your conversations. Being able to discuss your technical skills confidently can reassure potential employers of your capability to handle the role effectively.
We think you need these skills to ace Direct Mail Account Manager (Perm)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the direct mail industry. Use specific examples that demonstrate your ability to build relationships and manage client communications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the direct mail process and how your skills align with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your communication, problem-solving skills, and attention to detail. Provide examples of how you've successfully managed client enquiries and ensured customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Kings Recruitment Consultants
✨Showcase Your Account Management Experience
Make sure to highlight your previous experience in account management, especially within the direct mail industry. Be prepared to discuss specific projects you've managed and how you successfully built relationships with clients.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients and stakeholders in past roles, particularly during challenging situations.
✨Prepare for Problem-Solving Scenarios
Think of instances where you've encountered problems in your previous roles and how you resolved them. The interviewer may ask you to describe these scenarios, so having a few examples ready will show your proactive approach and problem-solving skills.
✨Familiarise Yourself with Relevant Software
Brush up on your MS Office skills, particularly Excel, as well as any experience you have with mail merge and PDF artwork. Being able to discuss your proficiency with these tools will demonstrate your readiness for the technical aspects of the job.
