At a Glance
- Tasks: Lead a team to provide exceptional housing management services and support vulnerable residents.
- Company: A leading property management company dedicated to community service and tackling homelessness.
- Benefits: Impressive salary, Monday to Friday hours, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for community engagement and professional growth.
- Why this job: Join a mission-driven team focused on improving lives and creating inclusive housing solutions.
- Qualifications: Experience in housing management and strong leadership skills required.
- Social Housing Manager
- Impressive £55,000 to £60,000 salary.
- Working hours Monday to Friday 9.00am to 5.00pm.
- Social Housing Manager
You will work for a Property Management company who are a leading provider offering various housing solutions, including HMOs and emergency temporary housing for multiple disadvantaged victims of domestic abuse and some with mental health issues so you will need to be solution focussed.
They actively engage in community service, support disabled living, and facilitate supported living initiatives and aim to tackle homelessness by offering diverse and inclusive housing options working on behalf of Councils and Charities.
You will act in a Head of Operations role reporting directly to the Managing Director.
You will supervise and be responsible for circa. 24 staff members of the property management team plus 4 in Accounts who require very little supervision.
The property portfolio consists of some 1,600 properties with 450 of these which are privately owned.
Social Housing Manager
You will manage attendance and lateness, ensure staff are replying to calls, emails, performance, dealing with holidays, compliance and 1 to 1's.
The post holder will be responsible for acting as the primary interface with residents, delivering an excellent customer focused housing management service that achieves the core service objectives with a focus on sustaining tenancies, improving the quality of life of residents and meeting key performance indicators and contract priorities.
Social Housing Manager
They are looking for someone who will sign up to their values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of their clients and communities.
Key responsibilities
- Manage tenancy and leasehold issues as appropriate, undertaking extensive liaison with residents, colleagues, external partners such as the local authority, contractors and the voluntary sector in order to ensure outstanding outcomes for residents at all times.
- Develop strong and effective working relationships with clients, resident representatives, elected members and other key stakeholders to create a positive impression.
- Manage the day-to-day operational delivery of the housing management services upon the patch including responding to complaints and correspondence.
- Managing response to anti-social behaviour cases.
- Managing the voids process and re-letting of properties within contract targets.
- Ensuring tenancy management issues are dealt with in a timely fashion and in line with council policies / statutory guidelines.
- Leading on liaison with council departments / contractors on arrears management and repairs and maintenance issues.
- Leading on estate inspections on the patch and collaborating with contractors to ensure high standards of cleaning and grounds maintenance are delivered and communal repairs logged and completed as required.
- Leading on resident engagement initiatives upon the patch.
- Attend and participate in forums, review panels, partnerships meetings, tenant and resident meetings, community events as required.
- Social Housing Manager
- £55,000 to £60,000 salary. Working hours Monday to Friday 9.00am to 5.00pm.
Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of...
Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector.
We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s.
Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies.
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Social Housing Manager in Old Harlow employer: Kings Permanent Recruitment Ltd
Kings Permanent Recruitment for Estate Agents is an exceptional employer, offering a supportive work culture that values teamwork and professional growth. With a competitive salary of up to £32,000 and a structured work schedule, employees enjoy a healthy work-life balance while being part of a dynamic team dedicated to the residential property sector in Colchester. The company fosters an environment where your administrative skills can shine, providing opportunities for career advancement within a reputable agency that has been successfully trading for 19 years.
Contact Details:
Kings Permanent Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Social Housing Manager in Old Harlow
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Kings Permanent Recruitment Ltd.
✨Attend Social Work Events and Workshops
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We think you need these skills to ace Social Housing Manager in Old Harlow
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Kings Permanent Recruitment Ltd:Before hitting send, make sure to tailor your application specifically to Kings Permanent Recruitment Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Kings Permanent Recruitment Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
