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For Companies At a Glance
- Tasks: Manage mortgage applications and provide top-notch customer service in a dynamic team.
- Company: Join an award-winning company dedicated to exceptional customer experiences.
- Benefits: Enjoy a competitive salary, flexible hours, and career growth opportunities.
- Why this job: Be part of a vibrant team and make a real difference in clients' lives.
- Qualifications: Experience in mortgage broking and strong communication skills are essential.
- Other info: Hybrid working options available after probation; thrive in a supportive environment.
The predicted salary is between 30000 - 33000 £ per year.
£30,000 - £33,000 Basic Salary
Mon-Fri 9am-5pm
Possibility of hybrid working after probationary period (subject to ability) - min 3 office days and max 2 WFH days
Pension
Career & Growth Opportunities
Flexible working hours
Mentoring, Coaching and Career Progression Opportunities
An exciting opportunity is now available within our Administration department and we are looking to expand our vibrant & rapidly growing team. If you would like to be part of a nationally recognised and award winning company, that is fully committed to creating the best possible customer experience, then this could be the role for you!
We are seeking a hardworking and reliable individual with proven experience in the mortgage broking industry, essentially as a mortgage administrator / paraplanner for a multi advisor mortgage brokerage. They must have a positive & enthusiastic attitude with the ability to prioritise client requirements at all times, and have the ability to work and problem solve under pressure. Strong attention to detail and working well within a driven team environment & culture, as well as being empathetic to customers and colleagues, are all essential traits.
Skills Required:- Experience in a multi broker mortgage brokerage is essential
- Excellent written & verbal communication skills
- Meticulous with a keen eye for detail
- Positive & enthusiastic attitude with the ability to prioritise our client’s needs and requirements at all times
- Ability to work under pressure and problem solve
- Computer literate and familiarity with Microsoft Office
- Well organised with excellent time keeping
- Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued
- Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications efficiently from start to finish
- Ensure our customer service database is kept up to date and that all information held is accurate
- Keeping clients & associated parties updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible
- Inputting cases onto our system, ensuring all details are accurate and all documents have been received in line with our compliance policies
- Inputting mortgage/insurance applications accurately and completing suitability reports to send to the client with all required information
Mortgage Administrator employer: Kings Permanent Recruitment Ltd
Contact Detail:
Kings Permanent Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for a Mortgage Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to mortgage administration. We recommend role-playing with a friend or family member to get comfortable with your responses and showcase your enthusiasm for the role.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or case studies that highlight your attention to detail and problem-solving abilities. This will help you stand out as a candidate who truly understands the mortgage process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight your experience in the mortgage broking industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit for our vibrant team. Don’t forget to mention your attention to detail and problem-solving skills!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and professional. We love candidates who can express themselves well, so don’t hold back on showing off your writing prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Kings Permanent Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the mortgage broking industry. Familiarise yourself with common terms, processes, and any recent changes in regulations. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Communication Skills
As a Mortgage Administrator, you'll be dealing with clients and various stakeholders. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've effectively communicated in past roles, especially under pressure.
✨Demonstrate Attention to Detail
Since this role requires meticulousness, be ready to discuss how you ensure accuracy in your work. Bring examples of how you've managed complex information or documents in previous jobs, and highlight any systems you use to stay organised.
✨Emphasise Teamwork and Empathy
This position is all about working well within a team and being empathetic towards clients. Prepare to share experiences where you've collaborated successfully with others or handled customer concerns with care. This will show that you're a great fit for their vibrant team culture.