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For Companies At a Glance
- Tasks: Assist with busy lettings workflow, handling enquiries and managing compliance checks.
- Company: Join a growing property business with 18 years of successful trading in estate agency recruitment.
- Benefits: Competitive salary up to £28,000 and opportunities for career growth.
- Why this job: Gain valuable experience in property management while working in a dynamic and supportive environment.
- Qualifications: Experience in lettings or property management preferred; strong communication and organisational skills required.
- Other info: Opportunity to work with a diverse team and engage with various clients.
The predicted salary is between 22400 - 31200 £ per year.
A growing and forward-thinking property business is seeking a robust individual to assist with their very busy workflow in the Lettings department. For this role, we are ideally seeking an individual with Lettings or Property Management experience, but we will consider Estate Agency or other general property-related employment experience.
Overview:
- Coordinating all the administrative activities within the department.
- Conducting associated lettings consultant duties, typically via the telephone.
- Handling incoming enquiries from landlords and tenants.
- Providing updates and offering solutions where appropriate, or signposting the enquiry to the relevant expertise.
- Managing compliance checks and associated administration.
Key responsibilities:
- Services Control i.e. Gas, Electricity top-ups, water bills, council tax, switch overs.
- Responding to emails from stakeholders; landlords, new enquiries, clients.
- Basic Lettings Tasks: Creation of Leases, Tenancy Agreements, Safety Certification review and update.
- Updating information within Excel Spreadsheets and Property Software.
- Answering incoming calls.
- Delegating maintenance tasks, allocating engineers.
- Updating Tenancy records.
- Sourcing new business.
- Keeping a General diary of Office Admin.
- Emailing out to Property Database.
- Assisting with various different Clients/Employees coming into the office.
- Carrying out property visits and inspections, and providing reports.
- Maintaining General Housekeeping within the Office.
Ideal experience required:
- Have previous experience working with Lettings/Property/Housing.
- Always willing to ensure the highest level of customer service.
- Ability to communicate effectively at all levels and work with multinational individuals.
- Time Management and organisational skills.
- Property Inspections and reporting.
- Ability to use various different forms of Microsoft.
Remuneration:
Basic salary of up to £28,000 commensurate with experience.
Lettings Administrator employer: Kings Permanent Recruitment Ltd
Contact Detail:
Kings Permanent Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Familiarise yourself with the latest trends in the lettings market. Understanding current rental prices, tenant expectations, and landlord requirements can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the property sector. Attend local property events or join online forums to connect with others in the industry, which could lead to valuable insights and potential job referrals.
✨Tip Number 3
Brush up on your customer service skills. Since this role involves a lot of communication with landlords and tenants, demonstrating your ability to handle enquiries and provide solutions effectively will be crucial.
✨Tip Number 4
Get comfortable with property management software and Microsoft Excel. Being proficient in these tools will not only help you in the application process but also show that you're ready to hit the ground running.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings, property management, or estate agency. Use specific examples to demonstrate your skills in customer service, time management, and communication.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experiences align with the role and express your enthusiasm for working in the lettings department.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any experience with property software. Mention your ability to manage compliance checks and handle administrative tasks effectively.
Showcase Customer Service Experience: Since the role requires high levels of customer service, include examples of how you've successfully managed client relationships or resolved issues in previous roles. This will demonstrate your suitability for the position.
How to prepare for a job interview at Kings Permanent Recruitment Ltd
✨Showcase Your Relevant Experience
Make sure to highlight any previous experience you have in lettings, property management, or even estate agency roles. Be prepared to discuss specific tasks you've handled that relate to the responsibilities of a Lettings Administrator.
✨Demonstrate Strong Communication Skills
Since the role involves handling enquiries from landlords and tenants, it's crucial to show that you can communicate effectively. Practice articulating your thoughts clearly and confidently, as well as listening actively during the interview.
✨Emphasise Your Organisational Skills
The job requires excellent time management and organisational abilities. Prepare examples of how you've successfully managed multiple tasks or projects in the past, and be ready to explain your methods for staying organised.
✨Familiarise Yourself with Compliance and Administration
Understanding compliance checks and administrative processes is key for this role. Brush up on relevant regulations and be ready to discuss how you've handled similar tasks in previous positions, showcasing your attention to detail.
