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For Companies At a Glance
- Tasks: Manage mortgage applications and provide top-notch customer service in a dynamic team.
- Company: Join an award-winning company dedicated to exceptional customer experiences.
- Benefits: Enjoy a competitive salary, flexible hours, and career growth opportunities.
- Why this job: Be part of a vibrant team and make a real difference in clients' lives.
- Qualifications: Experience in mortgage broking and strong communication skills are essential.
- Other info: Hybrid working options available after probation; thrive in a supportive environment.
The predicted salary is between 25000 - 27500 £ per year.
Overview
£30,000 - £33,000 Basic Salary
Mon-Fri 9am-5pm
Possibility of hybrid working after probationary period (subject to ability) - min 3 office days and max 2 WFH days
Pension
Career & Growth Opportunities
Flexible working hours
Mentoring, Coaching and Career Progression Opportunities
About the Role
An exciting opportunity is now available within our Administration department and we are looking to expand our vibrant & rapidly growing team. If you would like to be part of a nationally recognised and award winning company, that is fully committed to creating the best possible customer experience, then this could be the role for you!
We are seeking a hardworking and reliable individual with proven experience in the mortgage broking industry, essentially as a mortgage administrator / paraplanner for a multi advisor mortgage brokerage. They must have a positive & enthusiastic attitude with the ability to prioritise client requirements at all times, and have the ability to work and problem solve under pressure. Strong attention to detail and working well within a driven team environment & culture, as well as being empathetic to customers and colleagues, are all essential traits.
Skills & Qualifications
- Experience in a multi broker mortgage brokerage is essential
- Excellent written & verbal communication skills
- Meticulous with a keen eye for detail
- Positive & enthusiastic attitude with the ability to prioritise our clients' needs and requirements at all times
- Ability to work under pressure and problem solve
- Computer literate and familiarity with Microsoft Office
- Well organised with excellent time keeping
Responsibilities
- Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued
- Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications efficiently from start to finish
- Ensure our customer service database is kept up to date and that all information held is accurate
- Keeping clients & associated parties updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible
- Inputting cases onto our system, ensuring all details are accurate and all documents have been received in line with our compliance policies
- Inputting mortgage/insurance applications accurately and completing suitability reports to send to the client with all required information
Mortgage Administrator in Hutton employer: Kings Permanent Recruitment Ltd
Contact Detail:
Kings Permanent Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator in Hutton
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for a Mortgage Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to mortgage administration. Think about your past experiences and how they relate to the skills mentioned in the job description. We want you to shine when it comes to showcasing your attention to detail and problem-solving abilities!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website for the best chance at landing that Mortgage Administrator position. We’re all about making the application process smooth and easy, so don’t miss out on the opportunity to join our fantastic team!
We think you need these skills to ace Mortgage Administrator in Hutton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight your experience in the mortgage broking industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit for our vibrant team. Don’t forget to mention your attention to detail and customer service skills!
Showcase Your Communication Skills: Since excellent written and verbal communication is key, make sure your application reflects this. Keep your language clear and professional, and don’t hesitate to demonstrate your ability to handle client queries effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Kings Permanent Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the mortgage broking industry. Familiarise yourself with common terms, processes, and regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
As a Mortgage Administrator, attention to detail is crucial. Prepare examples from your past experience where your meticulous nature made a difference. Whether it’s catching an error in a document or ensuring compliance, be ready to share these stories.
✨Demonstrate Your Communication Skills
Since you'll be liaising with various parties, it's essential to showcase your excellent written and verbal communication skills. Practice explaining complex concepts in simple terms, and think of examples where you've successfully communicated with clients or colleagues.
✨Emphasise Teamwork and Problem-Solving
Highlight your ability to work under pressure and solve problems effectively. Share specific instances where you collaborated with a team to overcome challenges or how you managed a stressful situation while keeping client needs at the forefront.
