At a Glance
- Tasks: Support property sales from offer to completion while ensuring compliance and excellent client service.
- Company: Join a leading estate agency with a supportive and collaborative culture.
- Benefits: Competitive salary, training resources, career development, and performance incentives.
- Other info: Opportunities for growth and innovation within a friendly team.
- Why this job: Make a real impact in the property market while developing your skills in a dynamic environment.
- Qualifications: Proficiency in Microsoft Office, strong communication skills, and attention to detail.
Estate Agent Sales Administrator - Overview
- Monday - Friday, 5 days per week office based
The Sales Administrator is a vital role within our team, tasked with ensuring the seamless progression of property sales from offer to completion whilst upholding high standards of compliance, organisation, and client service.
This role demands a proactive, detail-focused individual who can multitask, communicate effectively, and utilise systems to support team objectives.
In return, we provide a supportive work environment, opportunities for professional development, and incentives for outstanding performance.
Estate Agent Sales Administrator - Key Responsibilities
- Compliance: Keep abreast of legislation, including health and safety, GDPR, and AML.
Ensure the office remains fully compliant and verify that brochures adhere to CPR standards (including Swift QR Code/link).
- System
Utilisation: Effectively use Reapit for call dates, reminders, file notes, and correspondence.
Fully employ progression milestones and the Mortgage page to track and manage sales.
- Organisation: Manage emails, clear voicemails, and maintain accurate daily task sheets.
Allocate tasks promptly, prioritise work under pressure, and ensure general office maintenance, including stock levels and accurate message-taking.
- Client
Interaction: Maintain a professional telephone manner (answering within three rings), present a smart appearance, and communicate confidently at all levels.
Deliver friendly, approachable service to clients.
- Quality
Control: Ensure branch windows, webpages, social media, and property details are free from spelling or grammatical errors and feature high-quality photos.
Maintain meticulous attention to detail across all tasks.
- Pipeline Management: Accurately forecast completions, meet branch targets, and proactively address challenging files to keep sales on track.
- Sales
Progression: Efficiently progress sales from offer to completion, ensuring timely return of forms, drafts, searches, and mortgage offers.
Negotiate where required, analyse surveys, and guide clients towards exchange and completion.
- Incentives & Opportunities: Contribute to team KPIs through solicitor/survey referrals and Google Reviews. Build confidence in using systems to maximise incentive opportunities.
Estate Agent Sales Administrator - Required Skills
- Technical
Proficiency: Competent in Microsoft Word, Excel, Power Point, and Teams.
Able to navigate and update the company CRM, write power reports, and use AI tools to tailor the Business Information Base (BIB) to office needs.
- Multitasking & Time Management: Ability to prioritise tasks, meet deadlines, and work efficiently under pressure whilst maintaining punctuality.
- Communication: Friendly, approachable, and able to converse professionally with clients and colleagues at all levels.
- Attention to Detail: High standards in quality control, ensuring accuracy in all documentation, communications, and property presentations.
- Problem-Solving: Ability to identify and resolve issues in sales progression, ensuring timely resolution of challenges.
Estate Agent Sales Administrator - Development Levels
- We support your growth through a structured skill development framework:
- Concept: Understand and clearly describe each skill.
- Plan: Create a written plan to develop skills, using training manuals and learning from experienced team members.
- Implement: Demonstrate skills in practice through consistent application.
- Coach: Develop the ability to train others in these skills.
- Incremental Improvement: Identify and document innovative ways to enhance processes, contributing to business-wide improvements.
Estate Agent Sales Administrator - What We Offer
- Training & Support: Access to comprehensive training resources and mentorship from experienced team members to help you excel in your role.
- Career Development: Opportunities to develop skills, take on additional responsibilities, and progress within the company through our development framework.
- Incentives: Financial and recognition-based rewards for achieving KPIs, such as solicitor/survey referrals and Google Reviews.
- Collaborative Environment: A friendly, team-oriented workplace where your contributions are valued, and your ideas are encouraged.
- Tools & Resources: Access to industry-leading CRM systems, AI tools, and office resources to support your work.
If you are an experienced Estate Agent, Estate Agency Administrator or an Estate Agency Sales Progressor, we would love to receive your CV and application today!
Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of...
Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions.
We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, Ce MAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration.
Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
Find Adam Howes on Linked In
Estate Agent Sales Administrator in Gravesend employer: Kings Permanent Recruitment Ltd
Kings Permanent Recruitment for Estate Agents is an exceptional employer, offering a supportive work culture that values teamwork and professional growth. With a competitive salary of up to £32,000 and a structured work schedule, employees enjoy a healthy work-life balance while being part of a dynamic team dedicated to the residential property sector in Colchester. The company fosters an environment where your administrative skills can shine, providing opportunities for career advancement within a reputable agency that has been successfully trading for 19 years.
Contact Details:
Kings Permanent Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Estate Agent Sales Administrator in Gravesend
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Kings Permanent Recruitment Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Kings Permanent Recruitment Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Kings Permanent Recruitment Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Estate Agent Sales Administrator in Gravesend
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Estate Agent Sales Administrator role at Kings Permanent Recruitment Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Kings Permanent Recruitment Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Kings Permanent Recruitment Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Kings Permanent Recruitment Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Kings Permanent Recruitment Ltd.
