Mortgage Administrator in Brentwood, Essex

Mortgage Administrator in Brentwood, Essex

Brentwood +1 Full-Time 25000 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage mortgage applications and provide top-notch customer service in a dynamic team.
  • Company: Join an award-winning company dedicated to exceptional customer experiences.
  • Benefits: Enjoy a competitive salary, flexible hours, and career growth opportunities.
  • Why this job: Be part of a vibrant team and make a real difference in clients' lives.
  • Qualifications: Experience in mortgage broking and strong communication skills are essential.
  • Other info: Hybrid working options available after probation; great mentoring and coaching support.

The predicted salary is between 25000 - 29000 £ per year.

A cleaned up version of the job description.

  • £30,000 - £33,000 Basic Salary
  • Mon-Fri 9am-5pm
  • Possibility of hybrid working after probationary period (subject to ability) - min 3 office days and max 2 WFH days
  • Pension
  • Career & Growth Opportunities
  • Flexible working hours
  • Mentoring, Coaching and Career Progression Opportunities

An exciting opportunity is now available within our Administration department and we are looking to expand our vibrant & rapidly growing team. If you would like to be part of a nationally recognised and award winning company, that is fully committed to creating the best possible customer experience, then this could be the role for you!

We are seeking a hardworking and reliable individual with proven experience in the mortgage broking industry, essentially as a mortgage administrator / paraplanner for a multi advisor mortgage brokerage. They must have a positive & enthusiastic attitude with the ability to prioritise client requirements at all times, and have the ability to work and problem solve under pressure. Strong attention to detail and working well within a driven team environment & culture, as well as being empathetic to customers and colleagues, are all essential traits.

Skills Required:
  • Experience in a multi broker mortgage brokerage is essential
  • Excellent written & verbal communication skills
  • Meticulous with a keen eye for detail
  • Positive & enthusiastic attitude with the ability to prioritise our client’s needs and requirements at all times
  • Ability to work under pressure and problem solve
  • Computer literate and familiarity with Microsoft Office
  • Well organised with excellent time keeping
Responsibilities:
  • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued
  • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications efficiently from start to finish
  • Ensure our customer service database is kept up to date and that all information held is accurate
  • Keeping clients & associated parties updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible
  • Inputting cases onto our system, ensuring all details are accurate and all documents have been received in line with our compliance policies
  • Inputting mortgage/insurance applications accurately and completing suitability reports to send to the client with all required information

Locations

Brentwood Essex

Mortgage Administrator in Brentwood, Essex employer: Kings Permanent Recruitment Ltd

At Kings Permanent Recruitment, we pride ourselves on being an award-winning company that values its employees and fosters a vibrant work culture. With flexible working hours, opportunities for career progression, and a supportive environment that encourages mentoring and coaching, we are committed to helping our Mortgage Administrators thrive in their roles while delivering exceptional customer experiences.
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Contact Detail:

Kings Permanent Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mortgage Administrator in Brentwood, Essex

✨Tip Number 1

Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for a Mortgage Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching common questions specific to mortgage administration. Practice your answers, focusing on your experience and how it aligns with the job description. We want you to shine when it’s your turn to impress!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.

✨Tip Number 4

Check out our website for the latest job openings! Applying directly through us not only gives you access to exclusive roles but also shows your commitment to being part of our vibrant team. Let’s get you that Mortgage Administrator position!

We think you need these skills to ace Mortgage Administrator in Brentwood, Essex

Experience in mortgage broking
Written communication skills
Verbal communication skills
Attention to detail
Client prioritisation
Problem-solving under pressure
Computer literacy
Familiarity with Microsoft Office
Organisational skills
Time management
Teamwork
Empathy towards customers and colleagues

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight your experience in the mortgage broking industry and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit for our vibrant team. Don’t forget to mention your positive attitude and attention to detail!

Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and professional. We love candidates who can express themselves well, so let your personality come through while keeping it polished.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Kings Permanent Recruitment Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of the mortgage broking industry. Familiarise yourself with common terms and processes, as well as any recent changes in regulations. This will show that you're not just a candidate, but someone who genuinely understands the field.

✨Showcase Your Attention to Detail

As a Mortgage Administrator, attention to detail is crucial. During the interview, be prepared to discuss specific examples where your meticulous nature has helped avoid errors or improved processes. This will demonstrate your capability to handle the responsibilities of the role.

✨Communicate Clearly

Since excellent communication skills are a must, practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions, focusing on how you can effectively communicate with clients and colleagues alike.

✨Emphasise Teamwork and Problem-Solving

Highlight your ability to work under pressure and solve problems collaboratively. Share stories from your past experiences where you successfully navigated challenges within a team setting. This will resonate well with the company’s culture and values.

Mortgage Administrator in Brentwood, Essex
Kings Permanent Recruitment Ltd
Location: Brentwood

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