Property Management Team Leader Lead. Elevate. Transform. Deliver.
Salary: Basic salary package up to £40,000 commensurate with experience + benefits + progression
Commission: Earned from referrals to the sales department, obtaining 5 star google reviews, and up-selling of management services
A fresh, high-impact opportunity has landed - and if you're an experienced Property Management professional ready to lead, inspire and raise standards, this Property Management Team Leader role could be the career move that changes everything.
As the recruitment partner representing our client, we're searching for a dynamic leader who can take charge of a well-established Property Management function, guiding a team of four Property Managers overseeing a portfolio of around 700 fully managed homes. This is your chance to shape performance, elevate service delivery and build a culture where people thrive.
Why This Property Management Team Leader Role Stands Out
A genuinely exciting place to grow You'll be stepping into a business known for innovation, investment and continuous improvement - a company that champions its people and rewards high performance.
Real progression, no ceiling Leadership pathways, cross-department exposure and opportunities to influence wider operational strategy. If you're ambitious, this is fertile ground.
Support that sets you up to win You won't be fighting fires alone. The PM team benefits from specialist support functions including:
- Pre-tenancy coordination
- Dedicated credit control
- Local office assistance
- Streamlined workflows and defined PM responsibilities
- Ongoing investment in systems, tech and process optimisation
Development that keeps you sharp Expect coaching, leadership training, operational mentoring and recognition programmes designed to keep you moving forward.
What You'll Own as Property Management Team Leader
You'll be the driving force behind the branch's Property Management operation - leading from the front, setting standards and ensuring the team delivers exceptional customer outcomes.
Leadership & Team Development
- Lead, coach and develop a team of 4 Property Managers
- Run regular 1:1s, reviews and development planning
- Build a culture of accountability, collaboration and high performance
- Support recruitment, onboarding and retention
- Address underperformance constructively and confidently
Operational Excellence
Oversee the four core pillars of Property Management:
- Maintenance coordination
- Compliance management
- Third-party inspections & checkouts
- Deposit negotiations & End of Tenancy
You'll monitor KPIs, portfolio health, workload distribution and drive process improvements that make a real difference.
Communication & Performance
- Host daily team huddles
- Deliver operational updates to senior leadership
- Track KPIs, customer satisfaction and performance trends
- Conduct audits and ensure consistent standards
Customer Experience
- Act as escalation point for complex cases
- Strengthen client relationships
- Drive retention and service excellence
- Promote proactive, solutions-focused communication
Strategic Contribution
- Influence business planning and operational strategy
- Support group-wide PM initiatives
- Share insights to improve efficiency and customer experience
What You Bring
- Residential Property Management experience
- Leadership or mentoring background
- Strong compliance and operational knowledge
- Commercial awareness and KPI management capability
- Excellent communication and stakeholder skills
- A proactive, improvement-driven mindset
- Strong decision-making and organisational ability
What Success Looks Like
You’ll thrive as Property Management Team Leader if you:
- Build an engaged, high-performing team
- Deliver outstanding customer outcomes
- Improve efficiency and service standards
- Develop future leaders
- Contribute meaningfully to business growth
Ready to Lead?
If you’re driven, people-focused and excited by the idea of shaping a high-performing Property Management function, this Property Management Team Leader role is your next step.
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Property Management Team Leader employer: Kings Permanent Recruitment for Estate Agents & Financial Services Professionals
Join a vibrant team that prioritises your growth and well-being as a Property Manager in a dynamic lettings agency. With a culture that celebrates teamwork, offers structured training, and hosts regular social events, you'll find yourself in an environment where your contributions are valued and your career can flourish. Experience the excitement of working with passionate colleagues who are dedicated to making a difference in the property management sector.
Contact Details:
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Recruitment Team
