Property Management Team Leader Lead. Elevate. Transform. Deliver.
Salary: Basic salary package up to £40,000 commensurate with experience + benefits + progression
Commission: Earned from referrals to the sales department, obtaining 5 star google reviews, and up-selling of management services
A fresh, high-impact opportunity has landed — and if you’re an experienced Property Management professional ready to lead, inspire and raise standards, this Property Management Team Leader role could be the career move that changes everything.
As the recruitment partner representing our client, we’re searching for a dynamic leader who can take charge of a well-established Property Management function, guiding a team of four Property Managers overseeing a portfolio of around 700 fully managed homes. This is your chance to shape performance, elevate service delivery and build a culture where people thrive.
Why This Property Management Team Leader Role Stands Out
A genuinely exciting place to grow You’ll be stepping into a business known for innovation, investment and continuous improvement — a company that champions its people and rewards high performance.
Real progression, no ceiling Leadership pathways, cross-department exposure and opportunities to influence wider operational strategy. If you’re ambitious, this is fertile ground.
Support that sets you up to win You won’t be fighting fires alone. The PM team benefits from specialist support functions including:
- Pre-tenancy coordination
- Dedicated credit control
- Local office assistance
- Streamlined workflows and defined PM responsibilities
- Ongoing investment in systems, tech and process optimisation
Development that keeps you sharp Expect coaching, leadership training, operational mentoring and recognition programmes designed to keep you moving forward.
What You’ll Own as Property Management Team Leader
You’ll be the driving force behind the branch’s Property Management operation — leading from the front, setting standards and ensuring the team delivers exceptional customer outcomes.
Leadership & Team Development
- Lead, coach and develop a team of 4 Property Managers
- Run regular 1:1s, reviews and development planning
- Build a culture of accountability, collaboration and high performance
- Support recruitment, onboarding and retention
- Address underperformance constructively and confidently
Operational Excellence
Oversee the four core pillars of Property Management:
- Maintenance coordination
- Compliance management
- Third-party inspections & checkouts
- Deposit negotiations & End of Tenancy
You’ll monitor KPIs, portfolio health, workload distribution and drive process improvements that make a real difference.
Communication & Performance
- Host daily team huddles
- Deliver operational updates to senior leadership
- Track KPIs, customer satisfaction and performance trends
- Conduct audits and ensure consistent standards
Customer Experience
- Act as escalation point for complex cases
- Strengthen client relationships
- Drive retention and service excellence
- Promote proactive, solutions-focused communication
Strategic Contribution
- Influence business planning and operational strategy
- Support group-wide PM initiatives
- Share insights to improve efficiency and customer experience
What You Bring
- Residential Property Management experience
- Leadership or mentoring background
- Strong compliance and operational knowledge
- Commercial awareness and KPI management capability
- Excellent communication and stakeholder skills
- A proactive, improvement-driven mindset
- Strong decision-making and organisational ability
What Success Looks Like
You’ll thrive as Property Management Team Leader if you:
- Build an engaged, high-performing team
- Deliver outstanding customer outcomes
- Improve efficiency and service standards
- Develop future leaders
- Contribute meaningfully to business growth
Ready to Lead?
If you’re driven, people-focused and excited by the idea of shaping a high-performing Property Management function, this Property Management Team Leader role is your next step.
Share your CV — we’d love to introduce you.
Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of...
Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector.
We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s.
Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies.
Find Adam Howes on LinkedIn.
Property Management Team Leader in London employer: Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Careers
Join a dynamic and forward-thinking independent Estate Agency that values its employees and fosters a supportive work culture. With competitive earnings potential and clear pathways for career progression to Branch Manager or Partner, this role offers not just a job but a meaningful career in the property sector. Enjoy the benefits of a collaborative environment where your success is celebrated, and your professional growth is a priority.
Contact Details:
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Careers Recruitment Team
