At a Glance
- Tasks: Provide remote IT support and troubleshoot software for a global education provider.
- Company: Join a leading global education provider with a focus on innovation.
- Benefits: Enjoy a competitive salary, healthcare, and pension benefits.
- Why this job: Make a difference by supporting thousands of students and employees remotely.
- Qualifications: Previous IT support experience is essential for this role.
- Other info: Work flexible evening hours from the comfort of your home.
The predicted salary is between 24000 - 26000 Β£ per year.
A global education provider is seeking an IT Service Technician to support over 500 remote employees and 8,000 students in the UK. This full-time role involves troubleshooting software such as Microsoft 365 and providing remote IT assistance from 15:00 to 23:00 UK business hours.
Previous IT support experience is essential.
The position offers a salary of Β£25,000 annually plus benefits including healthcare and pension.
Remote IT Service Technician: Evening UK Hours employer: King's InterHigh
Contact Detail:
King's InterHigh Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Remote IT Service Technician: Evening UK Hours
β¨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews! Brush up on common IT support scenarios, especially around Microsoft 365. We want you to feel confident when discussing how you'd troubleshoot issues and support remote employees.
β¨Tip Number 3
Show off your skills! If you have any relevant certifications or projects, make sure to highlight them during interviews. This is your chance to demonstrate your expertise and passion for IT support.
β¨Tip Number 4
Apply through our website! Weβve got loads of opportunities waiting for you, and applying directly helps us see your application faster. Donβt miss out on the chance to join our amazing team!
We think you need these skills to ace Remote IT Service Technician: Evening UK Hours
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your previous IT support experience, especially with software like Microsoft 365. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of how you've helped others with IT issues in the past β we love a good story!
Show Your Passion for Education: Since we're a global education provider, let us know why you're excited about working in this field. A genuine interest in helping students and employees can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss any important updates from us!
How to prepare for a job interview at King's InterHigh
β¨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and any other software mentioned in the job description. Be ready to discuss common troubleshooting scenarios and how you've handled them in the past.
β¨Showcase Your Remote Support Skills
Since this role involves supporting remote employees, be prepared to talk about your experience with remote IT assistance. Share specific examples of how you've successfully resolved issues for users who weren't physically present.
β¨Demonstrate Your Communication Skills
Effective communication is key in IT support. Practice explaining technical concepts in simple terms, as you'll need to help non-technical users. Consider role-playing with a friend to refine your approach.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's IT infrastructure, team dynamics, and how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.