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- Tasks: Manage property claims from inspection to resolution, ensuring top-notch customer service.
- Company: Join a leading insurance firm focused on efficient claims management and customer satisfaction.
- Benefits: Enjoy remote work, competitive salary, health benefits, 401(k) match, and generous paid time off.
- Why this job: Be part of a dynamic team making a real impact in the insurance industry while developing your skills.
- Qualifications: 5-7 years of field experience in property claims; Xactimate proficiency required.
- Other info: Mid-senior level role with opportunities for bonuses and career growth.
The predicted salary is between 68000 - 84000 £ per year.
Our client is seeking to hire an experienced Senior Property Field Claims Specialist to manage property claims throughout the Greater Boston region. This role involves full-cycle handling of both residential and commercial property claims, from initial inspection to resolution. You’ll assess damage on-site, interpret policy coverage, and negotiate settlements while maintaining a strong focus on customer service and efficient claims management.
Key Responsibilities:
- Investigate property damage claims in-person across assigned areas, handling a variety of residential and commercial cases.
- Prepare and deliver accurate damage estimates using Xactimate.
- Evaluate coverage and draft detailed correspondence outlining coverage positions.
- Collaborate with policyholders, vendors, contractors, and internal teams to ensure clear communication throughout the claims process.
- Address property coverage inquiries with confidence and clarity.
- Identify opportunities for subrogation, loss control, and cost-saving measures.
- Ensure claims are resolved efficiently and within company guidelines.
- Keep stakeholders updated through detailed status reports and documentation.
- Uphold superior customer service and adhere to departmental best practices at all times.
Qualifications:
- 5 – 7+ years of experience handling property claims in the field.
- Direct experience as a staff adjuster with an insurance carrier is required.
- Strong command of Xactimate estimating software.
- Solid knowledge of property insurance forms and coverages.
- Pennsylvania residency is a must.
- Commercial claims experience is a plus.
- Exceptional organization, communication, and decision-making skills.
- Bachelor’s degree is a bonus but not a requirement.
Base salary ranges from $85,000 to $105,000, with potential for up to 20% annual bonus. Comprehensive health, dental, vision, and life insurance options, 401(k) plan with employer match, and a robust paid time off program are provided.
Additional Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industries: Insurance
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Senior Property Field Claims Specialist | Remote employer: King's Insurance Staffing
Contact Detail:
King's Insurance Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Field Claims Specialist | Remote
✨Tip Number 1
Familiarise yourself with the Greater Boston area and its specific property types. Understanding local building codes and common issues can give you an edge during interviews, showing your commitment to the role.
✨Tip Number 2
Brush up on your Xactimate skills before applying. Being able to demonstrate proficiency in this software during discussions will highlight your technical capabilities and readiness for the job.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who work in property claims. Engaging with others in the field can provide insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully managed claims. Having specific examples ready will showcase your experience and problem-solving skills, making you a more attractive candidate.
We think you need these skills to ace Senior Property Field Claims Specialist | Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property claims, especially your hands-on work with both residential and commercial cases. Emphasise your familiarity with Xactimate and any specific achievements in claims management.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and efficient claims handling. Mention specific examples of how you've successfully managed claims in the past and how you can bring that expertise to the role.
Showcase Your Communication Skills: Since this role requires collaboration with various stakeholders, highlight your communication skills in your application. Provide examples of how you've effectively communicated complex information to clients or team members in previous roles.
Highlight Relevant Qualifications: If you have any certifications or training related to property insurance or claims management, be sure to include them. Even if a bachelor's degree is not required, mentioning any relevant education can strengthen your application.
How to prepare for a job interview at King's Insurance Staffing
✨Know Your Claims Process
Familiarise yourself with the full-cycle handling of property claims, especially in residential and commercial contexts. Be prepared to discuss your experience with on-site inspections, damage assessments, and how you interpret policy coverage.
✨Master Xactimate Software
Since strong command of Xactimate is crucial for this role, ensure you can demonstrate your proficiency with the software. Consider bringing examples of damage estimates you've prepared in the past to showcase your skills.
✨Communicate Clearly
Effective communication is key in this position. Practice articulating complex insurance concepts in a straightforward manner, as you'll need to address inquiries from policyholders and collaborate with various stakeholders.
✨Highlight Customer Service Skills
This role requires a strong focus on customer service. Prepare examples of how you've maintained high levels of customer satisfaction in previous roles, particularly when resolving claims or addressing concerns.
