At a Glance
- Tasks: Manage property claims from inspection to resolution across Greater Boston.
- Company: Join a leading insurance firm dedicated to exceptional customer service.
- Benefits: Enjoy competitive salary, bonuses, health insurance, and a generous PTO policy.
- Why this job: Make a real impact by helping clients navigate their property claims with expertise.
- Qualifications: 5-7 years of field claims experience and strong knowledge of Xactimate required.
- Other info: Full-time role with opportunities for growth in the insurance industry.
The predicted salary is between 68000 - 84000 £ per year.
Our client is seeking to hire an experienced Senior Property Field Claims Specialist to manage property claims throughout the Greater Boston region. This role involves full-cycle handling of both residential and commercial property claims, from initial inspection to resolution. You’ll assess damage on-site, interpret policy coverage, and negotiate settlements while maintaining a strong focus on customer service and efficient claims management.
Key Responsibilities:
- Investigate property damage claims in-person across assigned areas, handling a variety of residential and commercial cases.
- Prepare and deliver accurate damage estimates using Xactimate.
- Evaluate coverage and draft detailed correspondence outlining coverage positions.
- Collaborate with policyholders, vendors, contractors, and internal teams to ensure clear communication throughout the claims process.
- Address property coverage inquiries with confidence and clarity.
- Identify opportunities for subrogation, loss control, and cost-saving measures.
- Ensure claims are resolved efficiently and within company guidelines.
- Keep stakeholders updated through detailed status reports and documentation.
- Uphold superior customer service and adhere to departmental best practices at all times.
Qualifications:
- 5 – 7+ years of experience handling property claims in the field.
- Direct experience as a staff adjuster with an insurance carrier is required.
- Strong command of Xactimate estimating software.
- Solid knowledge of property insurance forms and coverages.
- Pennsylvania residency is a must.
- Commercial claims experience is a plus.
- Exceptional organization, communication, and decision-making skills.
- Bachelor’s degree is a bonus but not a requirement.
Base salary ranges from $85,000 to $105,000, with potential for up to 20% annual bonus. Comprehensive health, dental, vision, and life insurance options, 401(k) plan with employer match, and a robust paid time off program are provided.
Additional Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industries: Insurance
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Senior Property Field Claims Specialist employer: King's Insurance Staffing
Contact Detail:
King's Insurance Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Field Claims Specialist
✨Tip Number 1
Network with professionals in the insurance industry, especially those who have experience in property claims. Attend local industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in property insurance, particularly in the Greater Boston area. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Practice your negotiation skills, as this role requires you to negotiate settlements effectively. Consider role-playing scenarios with a friend or mentor to build your confidence and refine your approach.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences where you successfully managed complex claims. Highlight your problem-solving abilities and customer service focus, as these are crucial for the Senior Property Field Claims Specialist position.
We think you need these skills to ace Senior Property Field Claims Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in property claims, especially your hands-on work with both residential and commercial cases. Emphasise your familiarity with Xactimate and any specific achievements in claims management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the insurance industry. Mention your years of experience, your approach to customer service, and how you handle complex claims situations. Be sure to connect your skills to the key responsibilities outlined in the job description.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with policyholders, vendors, and internal teams. Highlight any instances where your communication led to successful claim resolutions or improved customer satisfaction.
Highlight Problem-Solving Abilities: Demonstrate your decision-making skills by including specific examples of challenges you've faced in the field and how you resolved them. This could involve negotiating settlements or identifying cost-saving measures during the claims process.
How to prepare for a job interview at King's Insurance Staffing
✨Showcase Your Experience
Be prepared to discuss your 5-7 years of experience handling property claims in detail. Highlight specific cases you've managed, particularly any complex residential or commercial claims, and how you navigated challenges.
✨Demonstrate Your Knowledge of Xactimate
Since strong command of Xactimate is crucial for this role, be ready to explain how you've used the software in past positions. Consider bringing examples of damage estimates you've prepared to illustrate your proficiency.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing policy coverage and claims processes. This will help demonstrate your ability to collaborate with various stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you identified opportunities for subrogation or cost-saving measures, and be ready to share your thought process.