At a Glance
- Tasks: Lead a team to create unforgettable guest experiences in a vibrant hotel environment.
- Company: Join the Coaching Inn Group, a top-rated employer in historic market towns.
- Benefits: Enjoy flexible work/life balance, discounts, and award-winning career development.
- Other info: Dynamic role with opportunities for personal growth and well-being support.
- Why this job: Be part of a passionate team delivering hospitality from the heart.
- Qualifications: Team leadership experience and a passion for guest satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Overview
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.
Who are we looking for?
- Fun and passionate people
- Can work well within a team, but also with their own initiative
- Can inspire and develop a team
- Experience with shift management and with team leadership
- An interest in delighting guests with memorable moments
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.
Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Duty Manager in Richmond employer: Kings Head Hotel, Richmond, North Yorkshire
At the Coaching Inn Group, we pride ourselves on being an exceptional employer that champions work/life balance and offers a vibrant work culture in picturesque market towns. With award-winning career development programmes, generous discounts, and a supportive employee assistance programme, we empower our Duty Managers to thrive while delivering memorable experiences for our guests. Join us and be part of a passionate team dedicated to hospitality from the heart, where your contributions are recognised and celebrated.
Contact Details:
Kings Head Hotel, Richmond, North Yorkshire Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Richmond
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the Coaching Inn Group. You never know who might give you a heads-up about an opening or even put in a good word for you!
✨Tip Number 2
Show your passion during interviews! When you get the chance to chat with the team, let your enthusiasm for hospitality shine through. Share stories of how you've delighted guests in the past – it’ll make you stand out as someone who truly gets what the Coaching Inn Group is all about.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios that could come up as a Duty Manager. This shows you’re ready to tackle challenges head-on and can inspire your team to deliver exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Coaching Inn Group family!
We think you need these skills to ace Duty Manager in Richmond
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delighting guests and creating memorable moments.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight your experience in shift management and team leadership, and don’t forget to mention any relevant achievements that showcase your skills.
Be Yourself:We’re looking for fun and passionate people, so don’t be afraid to let your personality come through in your application. A bubbly and outgoing tone can really make you stand out!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Kings Head Hotel, Richmond, North Yorkshire
✨Know the Company Culture
Before your interview, take some time to understand the Coaching Inn Group's mission and values. They emphasise hospitality from the heart, so think about how you can demonstrate your passion for guest satisfaction and memorable experiences during the interview.
✨Showcase Your Team Spirit
As a Duty Manager, you'll need to inspire and lead a team. Be ready to share examples of how you've successfully worked within a team or led one in the past. Highlight any experiences where you’ve motivated others or resolved conflicts to create a positive environment.
✨Prepare for Scenario Questions
Expect questions that assess your shift management skills and ability to handle challenging situations. Think of specific scenarios from your previous roles where you had to make quick decisions or manage a busy service. This will show your capability to thrive in a bustling environment.
✨Bring Your 'Can-Do' Attitude
The Coaching Inn Group is looking for candidates with a bubbly personality and a positive outlook. During the interview, let your enthusiasm shine through! Share your ideas on how to exceed guest expectations and contribute to a fun, engaging atmosphere in the hotel.
