Gym Manager - London Bridge

This position is responsible for oversight and supervision of the fitness facility in Kings Gym. With your experience leading a fitness or gym business, you will be managing our dedicated team to perform all aspects of the gym.

Your responsibilities will include the following:

• Manage your team and personally ensure day-to-day smooth running of Kings Gym fitness facilities.
• Take full accountability for the gym’s performance.
• Line management of Kings Gym employees in your facility.
• Responsibility for legal compliance including Health and Safety.
• Responsible for targeting improvements in service delivery.
• Record and monitor daily safety checks on all equipment, report any hazards and ensure works are completed.
• Support with tours of the facilities and the selling of memberships.
• Great leadership and communication on our Slack platforms.
• Develop, lead and maintain the KG culture, values and behaviours.
• Recruiting, training, coaching and developing your teams - from part time Team Members to full time Leaders.
• Reviewing TM’s and Leaders performance and implementing development and improvement plans.
• Leading your team to succeed in any and all audits and mystery shopper visits.
• Own the performance management of your team, ensuring you always follow all relevant policies and procedures.
• Managing labour scheduling to budget, to ensure efficiency of your store.
• Maximising sales and profit growth.
• Ensure all public facing merchandising, communication and social media matches Kings Gym culture and philosophy.
• Ensure member issues are dealt with efficiently and discreetly.
• Maintain the facility to Kings Gym standards, so we are always providing what we promise.
• Provide customer service through interacting with members, assisting with queries, selling merchandise, upgrading memberships, educating participants on how to use equipment, and answering questions.
• Ensure the fitness area remains clean and organised; organise loose weights, weight plates, and bars on the gym floor and communicate with members to keep the facility tidy.
• Actively supervise the gym floor, completing regular floor checks.
• Maintain a clean and tidy workspace behind the counter.
• Act in a professional manner by upholding Kings Gym policy when involved in conflict management with members and staff.
• Perform opening/closing procedures of the fitness floor and cardio areas.
• Attend mandatory meetings and team training sessions.
• Actively market and promote current facilities and programs as per your manager’s request.
• Communicate clear and concise information as needed to members, emergency medical service personnel and police services where required.
• Adhere to all Kings Gym guidelines and any reasonable request from your line manager or the senior leadership team.

Your KPI’s will be agreed and communicated by your line manager.

Working days are Monday to Sunday, with a flexible approach to working days/times to ensure effective management of an operation which trades across 7 days a week.

Free KG membership, discount on KG supplements and accessories, and fantastic career opportunities are available.