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- Tasks: Supervise the gym, assist members, and maintain a clean environment.
- Company: Join the vibrant Kings Gym community focused on fitness and well-being.
- Benefits: Free gym membership, discounts, and mental health support.
- Why this job: Be part of a dynamic team helping others achieve their fitness goals.
- Qualifications: Strong communication skills and a passion for fitness.
- Other info: Flexible shifts with excellent career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
This position is responsible for the oversight and supervision of the fitness facility at Kings Gym while on shift. Individuals in this role must be capable of solving on-the-job issues using effective critical thinking and decision-making skills. This person is responsible for providing a clean, safe, and welcoming environment for all members of the Kings Gym community. Additionally, the receptionist will deliver quality customer service by assisting members in achieving their long-term fitness goals.
Duties and Responsibilities Including but not limited to:
- Provide customer service by interacting with members, assisting with queries, selling merchandise, upgrading memberships, educating members on equipment use, and answering questions.
- Ensure the fitness area remains clean and organised by tidying loose weights, weight plates, and bars, and communicating with members to maintain a tidy space.
- Disinfect and clean equipment and carry out basic maintenance checks.
- Actively supervise the gym floor by completing regular floor checks.
- Maintain a clean and organised workspace behind the reception counter.
- Act professionally and uphold Kings Gym policies, especially during conflict resolution with members or staff.
- Perform opening and closing procedures for the fitness floor and cardio areas.
- Attend mandatory meetings and team training sessions.
- Actively market and promote current facilities and programs at the request of your manager.
- Maintain a consistent standard of performance in all daily tasks.
- Communicate clearly and concisely with members, emergency medical services, or police when necessary.
- Adhere to all Kings Gym guidelines and comply with any reasonable requests from your line manager or the senior leadership team.
- Ensure all members are following Kings Gym policies.
- Understand and implement the KG Audit process.
Key Performance Indicators (KPIs) Your KPIs will be agreed upon and communicated by your line manager.
Salary Starting salary: £***** per hour
Working Hours Morning Shift: 5:15 AM – 11:00 AM Mid Shift: 10:45 AM – 5:00 PM Closing Shift: 4:30 PM – 10:15 PM Working days are Monday through Sunday. A flexible approach to scheduling is required to ensure effective coverage of operations, which run seven days a week.
Benefits Free Kings Gym membership, Discounts on supplements and Kings Gym merchandise, Excellent career development opportunities, Mental health support via our partner, Carefirst.
Fitness Receptionist in England employer: Kings Gyms (Iceking)
Contact Detail:
Kings Gyms (Iceking) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Receptionist in England
✨Tip Number 1
Get to know the gym! Before your interview, pop in and familiarise yourself with the layout, equipment, and staff. This shows genuine interest and helps you chat confidently about how you can contribute to the Kings Gym community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve conflicts or assist members. Role-playing these situations with a friend can help you feel more prepared and show that you’re ready to deliver top-notch service.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the gym vibe. Plus, it’ll help you feel more confident!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Fitness Receptionist in England
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role like Fitness Receptionist.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your customer service experience and any relevant skills that match what we're looking for at Kings Gym. This shows us that you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your experience and skills effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kings Gyms (Iceking)
✨Know Your Gym Inside Out
Before the interview, make sure you’re familiar with Kings Gym’s facilities, services, and any current promotions. This will not only show your enthusiasm but also help you answer questions about how you can contribute to the gym's community.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved conflicts or helped someone achieve their goals. This is crucial for a role that revolves around member interaction.
✨Demonstrate Your Organisational Skills
As a fitness receptionist, keeping the gym tidy and organised is key. Be ready to discuss how you manage your time and tasks effectively, especially during busy periods. Mention any systems you use to stay organised.
✨Be Ready for Scenario Questions
Expect questions that assess your critical thinking and decision-making skills. Prepare for scenarios like handling a difficult member or managing equipment issues. Practising these responses will help you feel more confident during the interview.