At a Glance
- Tasks: Supervise the gym, assist members, and maintain a clean environment.
- Company: Join the vibrant Kings Gym community focused on fitness and well-being.
- Benefits: Free gym membership, discounts, career development, and mental health support.
- Other info: Flexible shifts with opportunities for growth in a dynamic environment.
- Why this job: Be part of a supportive team helping others achieve their fitness goals.
- Qualifications: Strong communication skills and a passion for fitness.
The predicted salary is between 12.71 - 12.71 £ per hour.
This position is responsible for the oversight and supervision of the fitness facility at Kings Gym while on shift. Individuals in this role must be capable of solving on-job issues using effective critical thinking and decision-making skills. This person is responsible for providing a clean, safe, and welcoming environment for all members of the Kings Gym community. Additionally, the receptionist will deliver quality customer service by assisting members in achieving their long-term fitness goals.
Duties and Responsibilities:
- Provide customer service by interacting with members, assisting with queries, selling merchandise, upgrading memberships, educating members on equipment use, and answering questions.
- Ensure the fitness area remains clean and organised by tidying loose weights, weight plates, and bars, and communicating with members to maintain a tidy space.
- Disinfect and clean equipment and carry out basic maintenance checks.
- Actively supervise the gym floor by completing regular floor checks.
- Maintain a clean and organised workspace behind the reception counter.
- Act professionally and uphold Kings Gym policies, especially during conflict resolution with members or staff.
- Perform opening and closing procedures for the fitness floor and cardio areas.
- Attend mandatory meetings and team training sessions.
- Actively market and promote current facilities and programmes at the request of your manager.
- Maintain a consistent standard of performance in all daily tasks.
- Communicate clearly and concisely with members, emergency medical services, or police when necessary.
- Adhere to all Kings Gym guidelines and comply with any reasonable requests from your line manager or the senior leadership team.
- Ensure all members are following Kings Gym policies.
- Understand and implement the KG Audit process.
Key Performance Indicators (KPIs): Your KPIs will be agreed upon and communicated by your line manager.
Working Hours:
- Morning Shift: 4:45 AM – 11:00 AM
- Mid Shift: 10:45 AM – 5:00 PM
- Closing Shift: 4:30 PM – 10:15 PM
Regular Working Days: Thursday, Friday, Saturday, Sunday
The role averages 10 hours weekly and each shift is 4-6 hours; you would likely work around 1–2 shifts per week.
Benefits:
- Free Kings Gym membership
- Discounts on supplements and Kings Gym merchandise
- Excellent career development opportunities
- Mental health support via our partner, Carefirst
Fitness Receptionist employer: Kings Gym Tower Bridge
At Kings Gym Tower Bridge, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work environment. With flexible shifts and a commitment to employee growth, we offer free gym membership and numerous opportunities for career advancement within our friendly and dynamic team. Join us to be part of a community that prioritises member experience and personal development.
