PO Clinical Coordinator in Portsmouth

Responsible for the supervision and daily operations of a Medical Practice Clinic. Ensures efficient workflow and staff performance by managing employee activities in alignment with organizational policies and applicable laws. Oversees payroll entry and review, staff scheduling, and the coordination of monthly team meetings to communicate updates related to the department, KDMC initiatives, quality improvement, and customer satisfaction. Conducts annual competencies and validations for both clinical and non-clinical staff. Ensures timely submission of requested information and maintains compliance with regulatory standards, including but not limited to JCAHO, State, Medicare, Medicaid, OSHA, and insurance requirements.

DUTIES AND ESSENTIAL FUNCTIONS

• Assesses daily clinical and clerical processes and implements methods to optimize patient flow.
• Assesses patient complaints and health care needs, documents vital signs, height, weight, chief complaint, duration of complaint, and current medications on each visit to the clinic.
• Observes patients to detect symptoms outside of established normal limits.
• Reads and understands medical records.
• Identifies basic patient and family educational needs and supports the delivery of patient education as directed by the provider.
• Recognises potential safety risks and follows universal precautions and emergency procedures to maintain a safe environment for patients, visitors, and team members.
• Responds appropriately to emergency situations by notifying the appropriate staff immediately.
• Collaborates with physicians, nurses, and other healthcare team members to coordinate patient care.
• Obtains and transmits additional patient information or medical records as requested.
• Uses Clinical View to access lab results and flags abnormal findings for provider review.
• Assists with calling in prescriptions or refills to the pharmacy as directed by the provider.
• Takes initiative to support the clinic team by assisting coworkers when able.
• Maintains inventory and orders clinical supplies.
• Participates in department work improvement or quality projects.
• Completes work and documentation with accuracy within the established time frame; demonstrates knowledge of policies and procedures applicable to own job position; adheres to KDMC and departmental policies and procedures; incorporates the information from formal and informal customer satisfaction surveys into daily practice.
• Demonstrates awareness of the budget and attempts to maintain within the limits, saving measures; provides information and assistance to co-workers and other customers; responds cooperatively to supervisory directions.
• Orients new nurses, medical assistants or support staff to clinic operations.
• Supervises/directs employees and activities of the medical practice clinic he/she supervises; obtains and submits requested information as requested; supports Practice Manager and/or other Leaders in the growth, development and management of the clinics day-to-day operations.

EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS

• Minimum requirement: High School Diploma or GED.
• Maintains active LPN Licensure in the State of Kentucky and other NLC state with multistate privileges or maintains Clinical Medical Assistant Certification.
• Prior experience performing phlebotomy and EKGs.
• Achieves and maintains American Heart Association Basic Life Support (BLS).
• Three years prior experience as a LPN or Clinical Medical Assistant.

PREFERRED QUALIFICATIONS

WORKING ENVIRONMENT

• Constantly works near moving mechanical parts.
• Constantly exposed to blood and/or body fluids and infection.
• Occasionally exposed to toxic or caustic chemicals.
• Occasionally exposed to risk of radiation.
• The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

• Occasionally required to maintain in a stationary position (standing or sitting).
• Frequently required to walk and move about.
• Frequently required to operate a computer and other equipment.
• Frequently required to use fine motor skills to handle and operate instruments/devices.
• Constantly required to lift and/or move items up to 10 pounds.
• Frequently required to lift and/or move items up to 50 pounds.
• Occasionally required to lift and/or move items up to 100 pounds.
• Constantly required to communicate with patients and other care team requiring talking and hearing.
• Specific vision abilities required by this job include close vision, distance vision, colour vision, peripheral vision, and depth perception.
• Occasionally required to position self in order to meet patient needs.